General Questions

Discussion List

• 
  Unable to install FS app

  iPhone 8 does not allow an OS higher than 16, and to update the FS app, the OS 17 is required. So,…

  Answered Closed MelHeis 41 views 1 comment 0 points Most recent by Gordon Collett April 4, 2025
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  Can I make a word cloud from my names in family search?

  Can I make a word cloud from my names in family search?

  Answered Closed kmosser 61 views 2 comments 0 points Most recent by GFre April 1, 2025
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  Family Tree Mobile app setup

  We had a class today on adding memories to Family Tree with the website and mobile apps. We had a n…

  Answered ✓ Closed BetteB 32 views 2 comments 0 points Most recent by Alan E. Brown March 31, 2025
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  Password Recognition

  The system never recognizes my password. Is there a way to fix that issue?

  Answered Closed Karen Christine85 71 views 4 comments 0 points Most recent by sc woz March 29, 2025
• 
  Is there a way to delete old notifications in family search community?

  Do we just send them all to Outer Space?

  Answered Closed WKathleenM4 51 views 3 comments 0 points Most recent by Áine.ní.Donnghaile March 28, 2025
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  I had my DNA done through ancestry.com. How do I transfer that result to FamilySearch?

  I had my DNA done through ancestry.com. How do I transfer that result to FamilySearch?

  Answered Closed John Goodsell 71 views 1 comment 0 points Most recent by Áine.ní.Donnghaile March 27, 2025
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  My VPN is blocked by FS. Anyone else having that problem?

  My VPN is blocked by FS. Anyone else having that problem?

  Answered Closed Laurie Baughman Bulson 254 views 12 comments 1 point Most recent by MatthewScheich March 27, 2025
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  How do I find my source box when I'm signed in to Family Search?

  Help! I am struggling to find my source box! Carol

  Answered Closed carolinemartinaclegg1 31 views 1 comment 0 points Most recent by Áine.ní.Donnghaile March 27, 2025
• 
  Notifications Bell Broken?

  For the last several days, "Mark All Read" in the Community has been malfunctioning. …

  Answered Closed Áine.ní.Donnghaile 31 views 2 comments 3 points Most recent by Áine.ní.Donnghaile March 27, 2025
• 
  what happened to my tree? so much work and all gone.

  what happened to my tree? so much work and all gone.

  Answered Closed Robert42513 82 views 2 comments 0 points Most recent by Gordon Collett March 27, 2025