General Questions

Discussion List

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  Who do we report spam/scams/phishing to?

  This popped up in my FamilySearch Chat today: Good day, I am writing to you today with an exciting …

  Answered Closed Gordon Collett 131 views 2 comments 2 points Most recent by David Heath August 19, 2024
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  "Shopping list" response

  When inquiring to a person who inputted a fake lineage, I eventually got this response: "You …

  Answered Closed Michael-Cooley 163 views 9 comments 1 point Most recent by Michael-Cooley August 16, 2024
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  How do I get my personal history uploaded to FS?

  Does anyone know how I would go about getting a personal history uploaded to the FS Catalog? I can…

  Answered Closed lknudsen05 42 views 2 comments 0 points Most recent by Áine Ní Donnghaile August 16, 2024
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  Session time-out error when trying to print

  I keep getting the following message when trying to print using the MS Edge browser: Your session …

  Answered Closed lindeymisner1 51 views 3 comments 0 points Most recent by Graham Buckell August 15, 2024
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  Wrong parents added to a person in my family

  How can I get the incorrect parents removed from my 2nd great grandmother? This has caused incorrec…

  Answered Closed Susan Read_2 143 views 7 comments 0 points Most recent by Gordon Collett August 12, 2024
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  Need To Change Relationship in Read Only

  I am listed as one of my grandmother Erma Taysom's KWCC-HPR children . Please remove me from her ch…

  Answered Closed Curtis Edwin Cannon 61 views 6 comments 0 points Most recent by Ashlee C. August 12, 2024
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  On my computer, the strip message on the right-hand side does not move down so that I can volunteer

  to participate in your request to make comments about specific help features on FamilySearch.

  Answered Closed MerilynGreen 72 views 5 comments 0 points Most recent by Julia Szent-Györgyi August 11, 2024
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  Can't paste or uploade images on FamilySearch Community Post

  For some reason, I can no longer attatch images on Community post. When I try to do so, it says I n…

  Answered ✓ Closed 미숙 92 views 5 comments 0 points Most recent by Paul W August 7, 2024
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  Was there a law against middle names in England?

  I have come across a few instances in the tree where middle names were removed because "Middle…

  Answered Closed BraydenGraves 201 views 7 comments 1 point Most recent by RTorchia August 7, 2024
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  Malfunction - link to search on MyHeritage

  Sometimes it works - but most often I get a message saying that the link is bad. Today it worked on…

  Answered Closed LenaBjorndahl 51 views 6 comments 0 points Most recent by Julia Szent-Györgyi August 2, 2024