General Questions

Discussion List

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  Session time-out error when trying to print

  I keep getting the following message when trying to print using the MS Edge browser: Your session …

  Answered Closed lindeymisner1 53 views 3 comments 0 points Most recent by Graham Buckell August 15, 2024
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  Wrong parents added to a person in my family

  How can I get the incorrect parents removed from my 2nd great grandmother? This has caused incorrec…

  Answered Closed Susan Read_2 149 views 7 comments 0 points Most recent by Gordon Collett August 12, 2024
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  Need To Change Relationship in Read Only

  I am listed as one of my grandmother Erma Taysom's KWCC-HPR children . Please remove me from her ch…

  Answered Closed Curtis Edwin Cannon 66 views 6 comments 0 points Most recent by Ashlee C. August 12, 2024
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  On my computer, the strip message on the right-hand side does not move down so that I can volunteer

  to participate in your request to make comments about specific help features on FamilySearch.

  Answered Closed MerilynGreen 74 views 5 comments 0 points Most recent by Julia Szent-Györgyi August 11, 2024
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  Can't paste or uploade images on FamilySearch Community Post

  For some reason, I can no longer attatch images on Community post. When I try to do so, it says I n…

  Answered ✓ Closed 미숙 94 views 5 comments 0 points Most recent by Paul W August 7, 2024
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  Was there a law against middle names in England?

  I have come across a few instances in the tree where middle names were removed because "Middle…

  Answered Closed BraydenGraves 209 views 7 comments 1 point Most recent by RTorchia August 7, 2024
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  Malfunction - link to search on MyHeritage

  Sometimes it works - but most often I get a message saying that the link is bad. Today it worked on…

  Answered Closed LenaBjorndahl 56 views 6 comments 0 points Most recent by Julia Szent-Györgyi August 2, 2024
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  I can't see the button to return the old view

  i have been using the portrait view with the photo thumbnails for my printed family history. None o…

  Answered Closed ChrisNewman3 63 views 1 comment 0 points Most recent by AnneLoForteWillson August 1, 2024
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  Why do some children get the mother's surname added, when the surname is not specified in the source

  Why do some children get the mother's surname added, when the surname is not specified in the sourc…

  Answered ✓ Closed BirgittaLjunggren 260 views 18 comments 0 points Most recent by MandyShaw1 August 1, 2024
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  I have a PC Windows 11 and FTM 2019 logging in issue

  I cannot log into Familysearch.org. It started a few weeks ago, and I have tried everything. I co…

  Answered Closed Nick_Wylie 76 views 5 comments 0 points Most recent by MandyShaw1 August 1, 2024