General Questions

Discussion List

• 
  New Fan Chart - Options > Stories

  Are stories counted and represented in the fan chart by text files, docs, and pdf submissions throu…

  Answered Closed SamSilvey 53 views 2 comments 0 points Most recent by Ashlee C. September 26, 2024
• 
  Fan Chart?

  i have a Macbook Pro, how do i find my Fan Chart?

  Answered Closed garrywilliamglissmeyer1 53 views 2 comments 0 points Most recent by Ashlee C. September 26, 2024
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  New Fan Chart View Comments

  I don’t like the window popping open on the right when I try to drag the Fan chart around to positi…

  Answered Closed Chas Howell 127 views 9 comments 0 points Most recent by Ashlee C. September 26, 2024
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  New Fan Chart colours not displaying correctly.

  When trying the 'new' Fan Chart with 7 generations and Birth Place selected, the colours do not dis…

  Answered Closed CrumpTim 110 views 7 comments 0 points Most recent by Ashlee C. September 26, 2024
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  Where is "Help Others" links?

  I have been helping my sister with her FamilySearch gallery but now can't find the "Help Other…

  Answered Closed combblai 44 views 4 comments 0 points Most recent by Julia Szent-Györgyi September 25, 2024
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  To-Do List: Is there an upper limit to the size of an entry?

  I was adding text to an existing entry in my To-Do List. When I tried to save it, an error message …

  Answered Closed JulianBrown38 134 views 6 comments 0 points Most recent by JulianBrown38 September 24, 2024
• 
  Family Tree Maker 2019 not connecting to Familysearch

  I have been using Family search within the Family Tree Maker 2019 program. It has been working fin…

  Answered ✓ Closed Keri639 2.4K views 38 comments 0 points Most recent by ChrisWelch6 September 23, 2024
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  Problem regarding Public Person who was locked and now became unlocked

  The following historically important person was locked because of persistent glaring anachronic add…

  Answered ✓ Closed LudovicMarsillach 122 views 3 comments 0 points Most recent by Ashlee C. September 19, 2024
• 
  How do I recover my To-Do List, which disappeared about 4 months ago?

  I have written to support@familysearch.org many times and received no answer, so let´s try this com…

  Answered ✓ Closed Jose Roberto do Rego 176 views 17 comments 0 points Most recent by Rhonda Budvarson September 19, 2024
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  What does "View = Following" mean in the Community?

  There appears to have been some recent changes to the Community for displaying Discussions. Home / …

  Answered ✓ Closed Adrian Bruce1 93 views 4 comments 2 points Most recent by Adrian Bruce1 September 18, 2024