Email notifications of messages

Ann Holladay

I have my FamilySearch account options set to receive email notification when someone sends me a message through FamilySearch. However, I am not getting any notifications. I believe that others may be also experiencing this as well, because I don't get as many responses to my messages as I did back when the notifications were working. Thanks.

Brett .

@Ann Holladay

Ann

I am just another 'lowly' User/Patron ...

Just in passing ...

'Yes' ...

You are not alone ...

The matter, has been was previously "Reported", by Others, in this "Community.FamilySearch" Forum.

I know, that this certainly does not help/assist; but, I wanted to let you know that you are not alone.

Brett

Ann Holladay

I agree that the problem that Brett posted above is serious, and I am experiencing that as well. But that is not the symptom that I am reporting, which is that I don't get email notification that someone has sent me a Familysearch message. Not getting notifications seems to be related, because lots of messages could build up if a person doesn't check their messages on FamilySearch regularly, making it potentially impossible to get to them without scrolling, if there were enough messages.