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Descendancy Tree view becomes transparent when Chat or Help Center pop-ups are displayed

JulianBrown38
JulianBrown38 ✭✭✭
July 23, 2024 edited February 25 in General Questions

If I am looking at the Descendancy tree pedigree view and I click the Chat icon or the Help Center icon, the tree view becomes transparent and the resulting pop-up dialogs are displayed behind the tree view. This does not happen with other pedigree views.

Can this be fixed?

Tagged:
  • Descendancy view
  • Help Center
  • Chat
1

Best Answer

  • Ashlee C.
    Ashlee C. ✭✭✭✭✭
    October 1, 2024 Answer ✓

    This problem has been resolved. Thank you for bringing it to our attention.

    0

Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    July 23, 2024

    Yikes.

    I can confirm this truly odd behavior. Also, both the chat and the help window/popup thingies keep showing up partly "off the field", so that they can't be grabbed and moved, and resizing them is extremely difficult. (It seems like you have to find exactly the right single pixel.)

    1
  • Ashlee C.
    Ashlee C. ✭✭✭✭✭
    July 23, 2024

    @JulianBrown38 I can see what you're talking about. I am going to escalate this issue. Thanks for your patience while we work towards a resolution.

    1
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