Session time-out error when trying to print

lindeymisner1

I keep getting the following message when trying to print using the MS Edge browser:

Your session has timed out. Please sign-in and try again.

Chrome works fine. I checked my browser settings and have taken other steps, but nothing works. This only began 3-4 days ago. Before that MS Edge rendered documents to be printed just fine.

Graham Buckell

Have you checked that your version of MS Edge is up-to-date?

lindeymisner1

Yes, I have the most current and updated browser.

Graham Buckell

You could try

1. Clear FamilySearch cookies - go to . https://www.familysearch.org/cookies
2. Clear all of your temporary files and cookies in MS Edge (this is the 3 horizontal dots near the top right hand corner, Settings, Privacy, search & services, Delete browsing data).