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On my computer, the strip message on the right-hand side does not move down so that I can volunteer

MerilynGreen
MerilynGreen ✭
August 10, 2024 edited January 16 in General Questions

to participate in your request to make comments about specific help features on FamilySearch.

0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    August 10, 2024 edited September 30, 2024

    Do you mean the survey? I've had it now in 4 different browsers and it has worked correctly on all of them.

    Once you click on any item, it unfolds, and there is a green Continue button at the bottom.

    image.png

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    August 10, 2024

    I also cannot get to the bottom of it to see the Continue button.

    0
  • erutherford
    erutherford ✭✭✭✭✭
    August 10, 2024

    Answered

    https://community.familysearch.org/en/discussion/165452/i-cannot-figure-out-how-to-open-up-the-answers-to-my-own-questions-nor-any-other-peoples
    0
  • KathyStrader1
    KathyStrader1 ✭
    August 11, 2024

    I can get to the bottom either

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    August 11, 2024

    I've gotten it once, and was unable to get to any sort of button. Zooming out to 80% got as far as the row of numbers in Áine's screenshot. Any attempt at scrolling only moved the left-hand part of the screen, while the right-hand panel with the survey was immovable and missing any sort of scroll bar. Given that at 80% I cannot read the screen, I zoomed back in to my normal view and closed the survey.

    1
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