General Questions

Discussion List

• 
  Please put it back!

  Having been consistently brilliant for years this new set up is unusable. Research means throwing i…

  Answered Closed Ella Jo Street 131 views 1 comment 3 points Most recent by Brett . November 13, 2021
• 
  Go back to the previous webpage settings!

  I don't understand why you DOWNgraded your page design, which now limits our ability to search reco…

  Answered Closed skymama65 221 views 3 comments 5 points Most recent by Carol Adams_7 November 12, 2021
• 
  Listen to users, don't preach to them

  You write "The new page has shown that it provides a better experience in these tests" a…

  Answered Closed paulprescott1 191 views 1 comment 5 points Most recent by Re Searching November 12, 2021
• 
  MESSENGES

  I keep getting the red dot prompt that a new message has come to my site on Family Search. But whe…

  Answered Closed Kenneth Oler 231 views 4 comments 0 points Most recent by Kenneth Oler November 12, 2021
• 
  Category "Research Help"; How do you answer, or indeed post in this category?

  Category "General Research Questions" https://community.familysearch.org/en/categories/ge…

  Answered Closed MaureenE123 261 views 2 comments 2 points Most recent by MaureenE123 November 12, 2021
• 
  Best way to inform FS software engineers / IT professionals of a widespread issue?

  Can't seem to locate an email address for FS technical people. (Chat is down today, 29-Sept, at 10…

  Answered Closed Ryan W. Noyes 781 views 13 comments 1 point Most recent by Re Searching November 11, 2021
• 
  Library noise level

  I having been visiting the Family History Library once a year since 1993. This year there has been …

  Answered Closed donnaspreitzer2 171 views 1 comment 1 point Most recent by Pamela E Weaver November 11, 2021
• 
  Does FamilySearch run daily/hourly system/platform 'green-light' tests?

  This could be a 'Suggest an Idea' but I can't really suggest it without asking questions. Does Fami…

  Question Closed genthusiast 141 views 0 comments 0 points Most recent by genthusiast November 11, 2021
• 
  Why do I I keep finding people on my family tree that I'm not related to?

  I don't know who posts the misinformation, but someone is mistakenly spelling my fathers name wron…

  Answered ✓ Closed CherylLandis 461 views 5 comments 0 points Most recent by Dennis J Yancey November 10, 2021
• 
  go back to the old format for searching !!

  good morning ever since your latest improvement, i have had a terrible time searching for family n…

  Answered Closed lawrence lancucki 131 views 2 comments 5 points Most recent by Lois Keith November 10, 2021