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Does FamilySearch run daily/hourly system/platform 'green-light' tests?

genthusiast
genthusiast ✭✭✭✭✭
November 11, 2021 edited November 11, 2021 in General Questions

This could be a 'Suggest an Idea' but I can't really suggest it without asking questions.

Does FamilySearch run daily tests returning 'green-light' status for all systems - and possibly (various) updated version browsers - so that users' issues can be prevented or notified?

Some users report 'inconsistent'/unstable results in various areas. I realize FamilySearch cannot control Internet outages or other content delivery network cloud issues that are part of its app structures - but if such tests are run regularly and there is no banner indicating otherwise - databases and all systems should be stable and providing consistent results for the day - correct?

I have noticed regular maintenance banners - usually at night (day for eastern hemisphere users) - indicating when 'resources may be unavailable'. Is it safe to assume that without that banner - database/system checks are AOK/green-lit? That databases are not going to provide differing Results because something in the system is being refactored/maintained during non-maintenance timeframes?

'Suggest an Idea'

A banner indicating when system/platform issues arise that cause instability/unavailability. I am not sure this isn't already the case but just hoping all users have as smooth an experience as possible. I assume if FamilySearch is not doing background changes 'during business hours' - then all variability is introduced by users on the platform?

Example:

https://community.familysearch.org/en/discussion/103745/best-way-to-inform-fs-software-engineers-it-professionals-of-a-widespread-issue

If there were a daily/hourly check (such as I envision) for most recent versions of browser - this type of occurrence would be notified by the banner - rather than the user reporting it.

I assume there should be alerts for any issues that would cause instability - is there typically a notice for these conditions?

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