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  Answered JudyMaddoxMartin 341 views 4 comments 0 points Most recent by Ken Richins - NAO FSCS Specialty Lead August 8, 2022
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  FHC Portals

  Hi there , I work in the Nelson FHC in New Zealand #406953 As of Monday we have not been able to ac…

  Answered ✓ CatrienaWilkinson1 641 views 8 comments 0 points Most recent by CatrienaWilkinson1 August 4, 2022
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  Center closing proceedures

  Where do we find out what materials need to be destroyed, and what gets returned to SLC when a FHC …

  Answered Judy Whitley 491 views 5 comments 0 points Most recent by Ken Richins - NAO FSCS Specialty Lead August 2, 2022
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  Some Australian FHCs not connecting to Portal sites

  A number of Australian FHCs have contacted support in the last week because they have suddenly lost…

  Answered Norm Jones 1.3K views 20 comments 0 points Most recent by Norm Jones August 2, 2022
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  Partner sites

  So, patrons that are not members of the church, now do not have access to partner sites? Is that co…

  Answered Jeanie Kohntopp 261 views 1 comment 0 points Most recent by Áine Ní Donnghaile August 2, 2022
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  Can't open blocked catalogues even inside Family History Center

  I've been trying to access some catalogues from Russas, Ceara, Brazil but it appears blocked. A mes…

  Answered ✓ RAQUEL VIDALSILVA 641 views 7 comments 0 points Most recent by Ken Richins - NAO FSCS Specialty Lead August 1, 2022
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  FHC Director has sadly died. Not sure who gets any emails sent now.

  Chester Wales FHC. Information is wrong when doing a search on Familysearch for the FHC opening hou…

  Answered Julie Kinouchi 431 views 3 comments 0 points Most recent by DavidBeck1 July 25, 2022
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  Unable to access Ancestry Institution version through the portal

  When we attempt to access Ancestry Institution via the Portal we get the above screen. Unable to ac…

  Answered J. Britt Franklin 211 views 2 comments 0 points Most recent by DavidBeck1 July 21, 2022
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  Ancestry Institution quick link gone from FS person pages

  The Ancestry Institution quick link is no longer showing up with the other quick links on a person'…

  Answered Charlotte Noelle Champenois 701 views 9 comments 0 points Most recent by BobChell July 20, 2022
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  How do I erase my phone number from a Family History Center listing? I was released 4 yrs ago.

  Answered CarolKArmstrong 191 views 1 comment 0 points Most recent by CHold July 19, 2022