Home› Welcome to the FamilySearch Community!› Blog Comments EN

Finding Help at FamilySearch—A Simplified Menu • • FamilySearch Blog

System
System admin
April 6, 2022 edited April 13, 2022 in Blog Comments EN
imageFinding Help at FamilySearch—A Simplified Menu • • FamilySearch Blog

The FamilySearch Help Menu connects you with multiple ways to find answers to family history questions and get help with your family history goals.

Read the full story here

0
«1234567…12»

Comments

  • GeorgeKauffman
    GeorgeKauffman ✭
    April 6, 2022

    My father was married three times so when are you going to up date your system to include more than one previous spouse and identify stepchildren?

    0
  • RosemaryChavez
    RosemaryChavez ✭
    April 6, 2022

    When I select Print Portrait Pedigree, I'm unable to see family photos on the icon. How do I resolve this problem.

    0
  • sarah1.5495486784957014E12
    sarah1.5495486784957014E12 ✭
    April 7, 2022

    So how do you report a problem/ inconsistency with the records or search interface or ...

    0
  • SchaferSylvia
    SchaferSylvia ✭
    April 7, 2022

    Well, help! I made a mistake, and cannot find a way to correct it. I entered mother's information in the wrong place. How can I get rid of it? I don't want to get hung up on my data--I never married, have no spouse, and no children. I want simply to find information on my mother's great aunt, Annie Reese Cotton, born about 1904(?), parents were Charlie Cotton and Eula Jane Belcher. Dale County, AL/

    1
  • Roberval27
    Roberval27 ✭
    April 8, 2022 edited April 13, 2022

    Olá ! Fazer minha árvore genealógica, é tudo que eu quero nesse momento. Estou desconfiado que sou judeu, descendente de Portugal, fico pensando o quanto meus antepassados sofreram por terem uma religião. Alguém para ajudar a fazer a árvore, quero fazer e ter certeza, porque no momento estou bem confuso. As vezes fico atrapalhado, esses dias eu consegui ver ramificações até Açores. No outro dia eu queria mostrar para minha mãe o que eu tinha visto, eu não consegui fazer o caminho novamente. Obrigado!

    Google Translate - Portuguese to English:

    Hi ! Making my family tree is all I want right now. I'm suspicious that I'm Jewish, descendant of Portugal, I keep thinking how much my ancestors suffered for having a religion. Someone to help make the tree, I want to do it and make sure, because at the moment I'm really confused. Sometimes I get confused, these days I managed to see ramifications to the Azores. The other day I wanted to show my mother what I had seen, I couldn't make it back again. Thank you!

    0
  • Judith165
    Judith165 ✭
    April 9, 2022

    How do I add a second husband to a family tree??

    1
  • Carina69
    Carina69 ✭
    April 10, 2022 edited April 13, 2022

    Hola mi nombre es Carina Anci, quisiera saber cómo puedo borrar los datos anclados de mi bisabuela paterna Adela María Pecoraro, para poder cambiarla por Maria Pecoraro, persona que ya está cargada al igual que sus respectivos padres. Ambas son las mismas personas. Por favor me pueden ayudar. Gracias

    Google Translate - Spanish to English:

    Hello, my name is Carina Anci, I would like to know how I can delete the pinned data of my paternal great-grandmother Adela María Pecoraro, in order to change it to Maria Pecoraro, a person who is already uploaded as well as her respective parents. They are both the same people. Please can you help me. Thank you

    0
  • NeilGribble
    NeilGribble ✭
    April 10, 2022

    How can I upload a Gedcom file from MyHeritage with my family tree?

    0
  • mjdring
    mjdring ✭
    April 10, 2022

    How do I add a photo to my ancesters ??

    0
  • Colin Shelley
    Colin Shelley ✭
    April 10, 2022

    How do I remove photos that are wrong person,I put them there by error

    cheers Colin Shelley

    0
  • BarbaraSinclair3
    BarbaraSinclair3 ✭
    April 10, 2022

    I need help to correct my family tree! Someone entered my name as deceased and I've been trying to get this corrected! If it is not corrected, I cannot use your Family Tree since your contributors are not dependable!

    0
  • carolhawker
    carolhawker ✭
    April 11, 2022

    How do I delete automatic entries to my tree that are not correct. I have a different paternal ancestor that differs from one automatically added from another tred.

    1
  • Maureen Michele O'Brien
    Maureen Michele O'Brien ✭
    April 11, 2022

    My son had 2 different wives (at different times). I 'd like to add both of them to the tree. When I go under my son's name it shows both wives with a ball to select preference. It's like both of them cannot be in the tree. How can I add both as preference? Maureen O'Brien rmhmmo@gmail.com

    0
  • PeggyMize
    PeggyMize ✭
    April 11, 2022

    How do I correct erroneous entries in my family tree by others? I've noticed several this visit and see no connection to my family whatsoever.

    1
  • WilbergClarkN
    WilbergClarkN ✭✭✭
    April 12, 2022
    https://community.familysearch.org/en/discussion/comment/443165#Comment_443165

    The preference "ball" allows you to identify which wife will appear in the tree when you are in that mode. You can always switch to show the other when wanting to view that line.

    0
  • Janet Anderson_14
    Janet Anderson_14 ✭
    April 12, 2022

    How do I index "No one at home" "see sheet"? Just leave blank fields?

    0
  • Janice Ella Chapman
    Janice Ella Chapman ✭
    April 12, 2022

    I have duplicates but am unable to find the Possible Duplicates option.

    0
  • HVivian3
    HVivian3 ✭
    April 12, 2022

    Someone else has the same problem I do. It is "how to correct erroneous entries in my family tree by others?," but I do not find an answer. There is a person named in my tree as my gg-grandfather's daughter, and I've never heard of her in my life. 😡

    0
  • WilbergClarkN
    WilbergClarkN ✭✭✭
    April 12, 2022 edited April 12, 2022
    https://community.familysearch.org/en/discussion/comment/443283#Comment_443283

    @HVivian3

    First: Double check the sources to make sure they don't have a valid entry for someone you may have missed.

    Second: If entry is unsubstantiated and truly invalid, then click on parents of the erroneous individual, click on the edit/pencil tab, then remove erroneous person from parents. Be sure to document why you have removed the individual from those parents to reduce possibility of someone repeating the error.

    0
  • WilbergClarkN
    WilbergClarkN ✭✭✭
    April 12, 2022
    https://community.familysearch.org/en/discussion/comment/443256#Comment_443256

    @Janice Ella Chapman If it doesn't appear as a duplicate in the options on the right side (when looking at the individual details, under "Tools" dropdown), and IF you have the MRN for each of the duplicates, then you can use the "Merge by ID" option. (It's also on the right side of the details page).

    0
  • Leslie Peach
    Leslie Peach ✭
    April 12, 2022

    Cannot 'View Inside' with books. Am logged in, they are Public. They worked last night before Maintenance

    0
  • Janet Anderson_14
    Janet Anderson_14 ✭
    April 12, 2022

    I have been working on the 1950 Census and have had difficulties going back to another person or household to make a correction a mistake that I realized later. It threw off the place I was at ...ending the page before I had indexed all of the names. Is there a way to go back and review what I have indexed? Also, the 1940 census had pages we could go to if we had questions. Will that be available?

    Thanks!

    0
  • LOUISEBULLOCK1
    LOUISEBULLOCK1 ✭
    April 12, 2022

    There is mistakes on family records. How do I fix them?

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    April 13, 2022 edited April 13, 2022

    @LOUISEBULLOCK1 and @PeggyMize and @SchaferSylvia and @PWolk

    Please check out these Help Center articles:

    How do I change vital information in Family Tree? 

    How do I correct parent-child relationships in Family Tree? 

    A person in Family Tree has the wrong spouse 

    How do I add or change marriage information in Family Tree? 

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    April 13, 2022

    @Janet Anderson_14

    Please visit the FamilySearch Community: 1950 US Census for more information and to get help with all your related questions.

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    April 13, 2022

    @GeorgeKauffman

    Please check out this Help Center article:

    How do I add a spouse or partner in Family Tree? 

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    April 13, 2022

    @RosemaryChavez

    This is a current bug and the engineers are working on getting it fixed. Thanks for your patience.

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    April 13, 2022

    @sarah1.5495486784957014E12

    Please visit the FamilySearch Community - category Search for help with these type of questions.

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    April 13, 2022

    @Carol Harker

    Please check out this Help Center Article:

    How do I correct parent-child relationships in Family Tree? 

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    April 13, 2022

    @BarbaraSinclair3

    Please check out this Help Center article for instructions:

    How do I change the status from deceased to living in Family Tree?

    0
«1234567…12»
Clear
No Groups Found

Categories

  • All Categories
  • 43K Ask a Question
  • 3.4K General Questions
  • 571 FamilySearch Center
  • 6.8K Get Involved/Indexing
  • 645 FamilySearch Account
  • 6.6K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 478 Other Languages
  • 62 Community News
  • Groups