Finding Help at FamilySearch—A Simplified Menu • • FamilySearch Blog
Comments
-
Try refreshing the FamilySearch cookies on your device and see if it fixes the issue you are experiencing:
www.familysearch.org/cookies
0 -
Can I get onto the Family History Portal on my personal laptop at a Family History Center?
Thank you.
Roy Prete
0 -
Thank you for your question. The Family History Center Portal is only available on Family History Center computers.
0 -
I would like to delete the currant family tree that I had barely started so I can start over. I have my name and then it has my daughter and her first husband and child. Then her husband and next two children. However I have some changes to make and I thought I would just start new. Can I delete this tree and start new? Please help.
0 -
Are there any physical classes?
0 -
Physical classes are available at the the Salt Lake FamilySearch Library and the BYU Family History Library and many of the local FamilySearch centers.
0 -
Thank you for your question. If the people you have added are living, you can delete their information. Please see this Help Center article for more information:
0 -
Why does the statement "New Additional Help " on right hand of screen toggle on and off without my knowledge that it has been turned on. It appears as a different page when I first logged onto my account. Confusing. Does this issue happen to others who are using the Family Search.org homepage?
0 -
There is a toggle at the top of the website browser homepage that allows a user to toggle between the current homepage and the new homepage feature that is currently being tested.
0 -
How can my tree on MyHeritage be included/ assimilated/imported into my tree on Familysearch.org??
0 -
I have changed my user name to agree with my email address several times. I still receive a message that I am using the an incorrect user name and then get referred to an old user name that I employed several years ago. Why can't I make a permanent change?
0 -
Please check out this article on the MyHeritage Blog: https://blog.myheritage.com/2018/03/new-familysearch-tree-sync-allows-familysearch-users-to-synchronize-their-family-trees-with-myheritage/
0 -
Please contact FamilySearch Support: https://www.familysearch.org/en/help/helpcenter/article/contact-us
0 -
How do I delete a person or a tree. Having what seems to be quite a common name in the Yorkshire area where I’m from certain names have been picked up from different families who also use the same Christian names but alas yrs of birth, marriage, death etc don’t match up or actual places where born etc. I’ve had 2 people put onto my tee who definitely aren’t my ancestors and I can’t move forward in my search.
0 -
Please check out these Help Center articles for detailed instructions:
How do I change vital information in Family Tree?
How do I correct parent-child relationships in Family Tree?
0 -
I have two concerns this morning: 1) I have forgotten my password for Family Search, and 2) we have moved and need to update our address.
0 -
Please check out these Help Center articles for instructions:
0 -
Hola buenas tardes,
Les ruego hagan el posible para reestablecer las fotos del cuadro genealogico vertical, lleva unas 3 semanas que no aparecen estas fotos, supongo es un pequeño ploblema de programacion, para mi este grafico es basico para guardar como para entregar a los interesdados que se les confecciona un arbol, es una contradiccion que despues de entregar las fotos, el resultado sea un grafico sin ellas,
Muchas graccias
Lluis Argelich
Google Translate - Spanish to English:
Hello, good afternoon,
I beg you to do your best to restore the photos of the vertical genealogical chart, it has been about 3 weeks that these photos do not appear, I suppose it is a small programming problem, for me this graphic is basic to save as to deliver to the interested ones that are made for them a tree, it is a contradiction that after delivering the photos, the result is a graph without them,
Thank you very much
Luis Argelich
0 -
Thank you for your feedback. The engineering team is aware of this bug and are working to get it fixed. Thank you for your patience.
Google Translate - English to Spanish: Gracias por tus comentarios. El equipo de ingeniería es consciente de este error y está trabajando para solucionarlo. Gracias por su paciencia.
0 -
I am having difficulties finding a marriage document. I feel like I am going around in circles and getting no where? This is the citation I was told to copy.
"Kansas Marriages, 1840-1935", database, FamilySearch (https://familysearch.org/ark:/61903/1:1:Q2MY-7ZQD : 14 January 2020), Marion S. Jenkins in entry for Howard J. Wittlieb, 1917.
Thank you for any help..
Mary Clairmont
0 -
This collection is an index. See more information about the collection via the FamilySearch Wiki: https://www.familysearch.org/en/wiki/Kansas_Marriages_-_FamilySearch_Historical_Records
0 -
Where can I find Wills, under which column?
Jenny Cooper
0 -
I'm unsure about your question. Can you be more specific about what you are referring to? What screen are you using? Are you searching Record collections, the Research Wiki, Historical Images?
0 -
por favor el sistema insiste en fecha de defunción definida a antepasados que rere recontra han pasado los 110 años.
Google Translate - Spanish to English: Please, the system insists on a defined date of death for ancestors who rere recontra have passed 110 years.
0 -
How do I sign out of failysearch.org? After I close my account and try to sign in to my wife's account, my account comes up automatically. We are then unable to sign in to my wife's account. .
0 -
At the top right corner of the web browser, click on the user name, then select Sign Out. Then enter your wife's username/password and sign in.
0 -
How do I change things in my family tree that know are absolutely wrong? Also, add more than one wife and more than one husband and separate the children of each marraige. Thank you
0 -
I used a lot the "indici decennali" in the menu Italy, Catania, Comune. This is incredible useful and easy to look at. But unfortunately since a week , for reason that I do not know, I cannot anymore use this tool. The page is still there but all the link, year, for year , are now all on the side of my screen and when I click on one entry the page does not go down as used to be before. I tryed everythink and it is not a problem of my screen because this appear also in other computers. I am really disappointed because I was almost to reach a very important connection for my tree when this happened.
How it is possibble to correct this issue ?
Thank you very much
Laura Maniscalco
0 -
Hola, estoy haciendo mi árbol y me equivoque en colocar una persona, ¿Cómo puedo borrar y colocar correctamente?. Desde ya muchas gracias. Eva Elena Ruiz Diaz
Google Translate - Spanish to English:
Hello, I am making my tree and I made a mistake in placing a person, how can I delete and place it correctly? From already thank you very much. Eva Elena Ruiz Diaz
0 -
Please....I put together a Family Group and have tried sharing it with family per FS instructions. I've sent the message to them through Family Search but they are not getting the message. I even sent each of them an email to tell them to check their messages in FS. Help! What am I doing wrong...or, more to the point, exactly what should I be doing?
0
