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Finding Help at FamilySearch—A Simplified Menu • • FamilySearch Blog

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  • Linick99
    Linick99 ✭
    April 29, 2022

    When finding a person's file that might be in my lineage, how do I select 'View Relationship'?

    0
  • YVONNEDOREY
    YVONNEDOREY ✭
    April 30, 2022

    I HAVE OPENED A 2 WEEK ACCOUNT BUT CANNOT GET PAST THE SEARCH ICON

    PREVIOUSLY A WINDOW HAD OPENED UP AND I COULD TYPE IN A NAME AND

    SEARCH THE RECORDS. THE SCREEN IS FROZEN. HELP PLEASE. YVONNE DOREY

    0
  • robertharrington55
    robertharrington55 ✭
    April 30, 2022

    I made a mistake, i gotten mary vaughn mfwr zr2 parents wrong, i corrected this mistake and w ant to delete joseph vain lcx1 224 and the rest of his tree. Also i want to delete tabitha wren gmn bfh and her branch. richard mason lb44 hfg his branch, jane salthouse mkdr 28p her branch. horca vaughn ly1g harriet titus ghxg 362 i want to keep but marriage wrong how do i fix?

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 1, 2022 edited May 1, 2022

    @DeborahRobinson20 and @Eva204 and @robertharrington55

    Please check out these Help Center articles:

    How do I change vital information in Family Tree? 

    How do I correct parent-child relationships in Family Tree? 

    A person in Family Tree has the wrong spouse 

    How do I add or change marriage information in Family Tree? 

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 1, 2022

    @Peggy.Ostic.Sherwood

    Please check out these Help Center articles:

    How do I invite people to join a family group?

    How do I join a family group?

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 1, 2022

    @Linick99

    Please check out this Help Center article:

    How do I view my relationship to a person in Family Tree?

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 1, 2022

    @YVONNEDOREY

    Please contact FamilySearch Support.

    0
  • Thomas Hester
    Thomas Hester ✭
    May 1, 2022

    I very recently imported my Personal Ancestry File as a GEDCOM to Family Search. Is there now a way to see all my info in one place? My husband has a small amt of info on Family Search (for his Hester family) but the file I downloaded is from my Broadway/Dudley Family Tree w/abt 1500 names.

    0
  • RinehartDiane1
    RinehartDiane1 ✭
    May 1, 2022

    When you are doing family history for an in-law or for someone who is not in the church, what is the procedure for getting their permission to do their deceased ancestors. How do you figure out who the closest kin is, and must there be a written article signed by them stating that they told you that you could do the work for their dead ancestors?

    0
  • KathleenLloyd3
    KathleenLloyd3 ✭
    May 2, 2022

    How do you change information that is incorrect - my brother is not deceased - he is very much alive

    0
  • A van Helsdingen
    A van Helsdingen ✭✭✭✭✭
    May 2, 2022

    How can I stop getting notifications for this thread? I contributed to it once, and now I get a notification each time a new answer is added (most of which are irrelevant to the preceding answers). I still want to get notifications for other threads I have contributed to.

    0
  • Thiemychree
    Thiemychree ✭✭✭
    May 2, 2022

    @RinehartDiane1

    There are a couple of Knowledge Articles that address these subjects, but I am unable to paste them into this reply as they are church related and some contributors are not members.

    If you click on the Help icon in the top RH corner of your home page screen and select Help Centre from the drop-down menu, you will then be able to type in: 'I cannot find any close living relatives to grant permission for ordinances'. This will explain who falls into this category. Another question to type is: 'Do I need permission from the closest living relative to do temple ordinances'

    Hopefully, these will answer your questions.

    Kind regards,

    Barry

    0
  • BryanVeysey
    BryanVeysey ✭
    May 2, 2022

    I have never seen my family so mixed up as it is on family search. Just to begin with Ludlow Veysey is not my ( Bryan Veysey) Grandfather. Also I am not directly connected to the Wood family.. This is just a couple of mistakes I have found. Does anyone at family search site actually check information before it is posted.

    0
  • Linda Dunn_7
    Linda Dunn_7 ✭
    May 2, 2022

    How do I enable relationships on Family Search?

    0
  • Gwen Lockwood
    Gwen Lockwood ✭
    May 2, 2022

    Hello.

    I cannot find this answer in the old help or in the new version. I discovered I made a mistake and entered a child that has the same ID as the mother. The whole Children's box vibrates. The child's name is Abigail Dustin and the ID is LVMX-HNM. If I delete it will I also delete the mother along with the father?

    Thank you,

    Gwen

    0
  • Robinson Elaine Easthope 1
    Robinson Elaine Easthope 1 ✭
    May 3, 2022

    I have set up a family Group but can't seem to put in the names from my reserved file. How do I do that.

    0
  • David Murtaugh
    David Murtaugh ✭
    May 3, 2022

    Very very confusing trying to make a couple of corrections. I am trying to remove or replace great great grandparents and replace them with the correct people. None of the options that I was presented with, work. How do I change the names? My tree is wrong. I am trying to correct it.

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 3, 2022

    @Thomas Hester

    Please check out these Help Center articles:

    How do I upload my GEDCOM file?   

    How do I copy information from my GEDCOM file into Family Tree? 

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 3, 2022

    @RinehartDiane1

    Please sign into your FamilySearch account and check out these Help Center articles:

    Do I need permission from the closest living relative to do temple ordinances?

    How do I request ordinances for an ancestor who was born in the last 110 years?

    I cannot find any close living relatives to grant permission for ordinances

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 3, 2022

    @KathleenLloyd3

    Please check out this Help Center article for instructions:

    How do I change the status from deceased to living in Family Tree? 

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 3, 2022

    @BryanVeysey

    Thank you for your feedback. It is up to each user/contributor of the FamilySearch Family Tree to exercise due diligence in their research. The community of users is responsible for the Family Tree. FamilySearch staff are not verifying everything entered by users.

    You can make corrections to things that are not correct.

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 3, 2022

    @LindaDunn7

    Please check out this Help Center article:

    Relationship Viewing: How do I turn on or off the option to view my relationship to other users?

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 3, 2022

    @Gwen Lockwood

    It sounds like you have an incorrect relationship. Please check out this Help Center article:

    How do I correct parent-child relationships in Family Tree? 

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 3, 2022

    @Lyle R.Robinson

    Please check out this Help Center article: How do I share ordinances with a family group?

    Note: If you have reserved ordinances that were previously shared with the temple, you cannot share them to a family group. You can either complete the ordinance or unreserve the ordinance from your personal list.

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 3, 2022

    @David Murtaugh

    Please check out these Help Center articles:

    How do I change vital information in Family Tree? 

    How do I correct parent-child relationships in Family Tree? 

    A person in Family Tree has the wrong spouse 

    How do I add or change marriage information in Family Tree? 

    0
  • gizellapinter
    gizellapinter ✭
    May 4, 2022

    I am unable to search , always technical problems, what is this ?

    0
  • NancDiez
    NancDiez ✭
    May 4, 2022

    Hello and good afternoon,

    My name in the family tree is writing incorrectly and I can not find the way to fix it , if you could help me I will appreciate it very much.

    sorry for my english and thank you

    0
  • NancDiez
    NancDiez ✭
    May 4, 2022

    Hello again,

    looking where it says commentin as NANC DIEZ .... well my name is NANCY DIEZ and that is what I need to change in de family tree

    Thank you again

    0
  • BJColbert
    BJColbert ✭
    May 5, 2022 edited May 9, 2022

    I had a list of all the ward members and people I was helping that I could sign in as a helper and it has disappeared. Where can I find it?

    0
  • BJColbert
    BJColbert ✭
    May 6, 2022

    I'm really sick about all of these changes. I can't help any of the people I had on my list that I was helping. The list is gone and I have a non member that I want to help and now I can't sign in like we used to do with his name , birthdate and helper number. It is no where to be found. I signed in to LiteFS.org and that didn't have anything either. I tried my IOS apple and it would not let me put the birth date in, it only has the word done on the calenders, no date, no year no way to use it.

    Small changes are good, but this is huge and totally unlike the other, it should have been gradually introduced so we could learn the changes a little at a time. Are we no longer able to sign in to help other patrons? It seems that is the case, some things work only on Chrome, and my printer only works on Firefox, so to print ordinances and family trees I must go to Firefox.

    I'm sorry, I know you are all working hard on this revamp, but I'm completely lost as to how to help others now.

    Sincerely,

    BettyJo Colbert

    0
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