General Questions

Discussion List

• 
  Can't get into Ancestry.com

  https://www.ancestry.com/secure/FamilySearch/LinkedAccount?ucdmId=02d0353c-0006-0000-0000-000000000…

  Answered ✓ Closed SGGonzales 141 views 1 comment 0 points Most recent by DebbieToomey July 25, 2021
• 
  Broken Link?

  I was reading "A New Approach to Family and Temple History Consulting", and under "…

  Answered ✓ Closed PatriciaMcMichael 191 views 2 comments 0 points Most recent by PatriciaMcMichael July 25, 2021
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  How do I request a merge for duplicate in a "read only" record?

  Minerva Eliza Byram [LZL9-RLP] is marked "read only" and doesn't allow changes. (Wife of …

  Answered Closed csfriel 181 views 3 comments 0 points Most recent by janebabcock July 25, 2021
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  Cannot get into Recordseek site

  I have been using Recordsseek partner site in the past. I now get the message NET;;ERR_CERT_DATE_I…

  Answered Closed Gary Boyack 141 views 1 comment 0 points Most recent by Áine Ní Donnghaile July 25, 2021
• 
  How do I change my living record of my grandmother to the deceased one I see created already?

  My grandmother passed away in March and I would like to replace the living record I have of her wit…

  Answered Closed jennycampbell1 131 views 2 comments 0 points Most recent by Julia Szent-Györgyi July 25, 2021
• 
  Where is the My Cases Button

  I cannot find the My Cases tab. In the past, I was able to send a message to FamilySearch through …

  Closed Rayleen H Barnes 201 views 2 comments 0 points Most recent by genbug08 July 25, 2021
• 
  Child already sealed to parents but shows it has not been done

  JULIETTE KRANENBURG (K87J-Q2J) shows she was already sealed to her parents in 1982 in New Zealand. …

  Answered ✓ Closed Judith Rose Meyer Jensen 201 views 3 comments 0 points Most recent by Gordon Collett July 25, 2021
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  In my Helper Resources planner I have six possible duplicates that cannot be resolved.

  I have checked spouses and children and family members but cannot find out why it is flagged as dup…

  Answered ✓ Closed Lana Horrocks 271 views 6 comments 0 points Most recent by dontiknowyou July 24, 2021
• 
  RootsTech 2022 - March 3-5 - fully virtual conference!

  https://media.familysearch.org/rootstech-connect-2022-aims-to-repeat-success/

  Closed Amy Archibald 401 views 7 comments -3 points Most recent by Cedar Kedar July 23, 2021
• 
  read only record

  Hi, created new record GZ1P-VKU for James henry cartwright on 22nd July then went to add more infor…

  Answered ✓ Closed DenisDebenham 181 views 3 comments 0 points Most recent by DenisDebenham July 23, 2021