read only record

DenisDebenham

Hi, created new record GZ1P-VKU for James henry cartwright on 22nd July then went to add more information on 23rd July and it has been marked "read only".

Don't know why.

Marie4familysearch

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

Please clear temporary cookies at familysearch.org/cookies. This should resolve the temporary issue.

Gordon Collett

Temporary glitches including server hiccups and internet outages can cause trouble with a website as complex as FamilySearch. I also had everyone get a Read Only banner a couple of hours ago. Didn't have to do anything and everything was fine after an hour or so. Very possible it was just due to a severe windstorm somewhere. Things like this usually just fix themselves without us having to do anything.

DenisDebenham

Thank you Gordon, checked today and all good. Only been using the site for couple months so will learn all these little gremlins.