"Community.FamilySearch" Forum. FAULT / FLAW. "Comments" DISAPPEARING, once AGAIN ...
Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
Subject: FAULT / FLAW. "Comments" DISAPPEARING, once AGAIN ...
Background:
Somewhat similar to what occurred a short while back ...
'Comments', in post, are 'literally' ... DISAPPEARING, once AGAIN ...
And ...
This has NOTHING to do, with just "Editing", the 'Comments' in posts ...
For the last few Days; even, more than a Week or so, I have noticed, that a number of my 'Comments', in posts, were 'literally' ... DISAPPEARING, once AGAIN ...
I was (and, had) NOT been trying to "Edit", the 'Comments', in the posts.
I was 'literally' just going back to relook at the posts; and, 'lo and behold', my 'Comment(s)', that HAD been posted, was NO WHERE to be 'seen' ... GONE.
I believe that this may have something to do with, "Image Moderation", with this Forum.
At first, I thought, it was because, I had too many "Images", in my 'Comment(s)'.
But, such did not 'seem' to be the case ...
Then, I thought, it was because, ONE "Image", in my 'Comment(s)', was "Denied", through "Image Moderation"; but, I DID NOT receive ANY 'Message', through this Forum, from the "Image Moderator", that ANY "Image", had been "Restricted"/"Denied".
This has happened, in a number of posts, over a number Days.
On one particular post, a number of days ago now, I had to literally FIGHT with the "System" for OVER x12 Hours; BEFORE, I finally got my 'Comment' posted.
At first my 'Comment', was posted in its entirety, with about x4 "Images"; then, it 'literally' ... DISAPPEARED ... Gone.
I had to eventually break up my 'Comment,' in "Parts"; and, even the, various "Parts" in the 'Middle', 'literally' ... DISAPPEARED ... Gone.
It took all afternoon/night (and, into the Early Hours of the NEXT Day); before, my 'Comment', in ALL its Parts (in order), finally stayed put.
But, I was NOT going to 'give-up'; and, be 'beaten' by the "System".
▬ I have a number of "Screenshots" of what transpired.
▬ I tried to keep a "Log" of the various 'Comments' that disappeared
.... [ but, I may have missed a few, in-between ... ]
Now ...
That Said ...
The latest occurrence was TODAY, just a few Minutes ago.
This time ...
I submitted a 'Comment', that was posted ... all good.
I noticed, I had omitted something, in my 'Comment'; so, reopened the post, to add the omission to by 'Comment' ... 'Lo and Behold' ... my 'Comment' had DISAPPEARED ...
I DID NOT even get the chance, to "Edit" my 'Comment'; as, it was, as if, it never existed.
So ...
Luckily, I STILL had a 'Tab', with my ORIGINALLY submitted 'Comment' open ...
So, I "Copied" and "Pasted"; as, a NEW "Comment', with what I had omitted added/included.
And, again, luckily, my SECOND attempt at a 'Comment' FINALLY stuck, in place.
Information:
So that the matter can be investigated ...
Here is the post; and, my FIRST 'Comment' that DISAPPEARED; and, my SECOND "Comment' that finally stuck, in place ...
FamilySearch Help
'Category' = Temple
HOME > FAMILYSEARCH HELP > TEMPLE
deleted person?
https://community.familysearch.org/en/discussion/110340/deleted-person
Here is my FIRST 'Comment', that was initially posted (12:40 pm); and, that DISAPPEARED ...
https://community.familysearch.org/en/discussion/comment/409774/#Comment_409774
Here is my SECOND "Comment', that was posted (12:46 pm), that finally stuck, in place ...
https://community.familysearch.org/en/discussion/comment/409777/#Comment_409777
By the way, just so that you are aware, my Local 'Time' is currently UTC +11 Hours.
[ ie. So, for me, it is Monday, 29 November 2021, just after noon ... ]
Request:
Please investigate this matter; as, I believe such has something to do with, "Image Moderation", here in this Community.FamilySearch" Forum.
.
Humbly submitted for your IMMEDIATE, information; attention; and, consideration.
'Thank You' in advance.
Your cooperation, would be greatly appreciated.
Kind Regards
MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK
Yours Faithfully,
Brett
Answers
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
FYI
Another EXAMPLE ...
Same, Same ... again ... TODAY ... this morning ...
8:58 am and 9:10 am, Tuesday, 30 November 2021, my Local 'Time' is currently UTC +11 Hours.
Just as the previous occurrence ...
I submitted a 'Comment', that was 'posted' ... all good.
[ That INCLUDED Two (x2) "Images"; and, a number of "Knowledge Articles" ... ]
This time, NOTHING, was omitted; but, the "Images", were "Pending", subject to "Image Moderation" (ie. "Hour Glass" Icon).
I decided, to open the whole 'post', in a NEW 'Tab"; and, "Refresh" every so often, to keep on 'eye' on things; and, within 5 or so Minutes ... 'Lo and Behold' ... my WHOLE 'Comment' had DISAPPEARED ... GONE ... vanished without a trace ...
I had NOT even tried, to "Edit" my 'Comment'.
It was, as if, it never existed.
So ...
Again ...
Luckily, I STILL had a 'Tab', with my ORIGINALLY submitted 'Comment' open ...
So, I "Copied" and "Pasted"; as, a NEW "Comment', with what I had omitted added/included.
And, again, luckily, my SECOND attempt at a 'Comment' FINALLY stuck, in place.
Here is the post; and, my FIRST 'Comment' that DISAPPEARED; and, my SECOND "Comment' that finally stuck, in place ...
FamilySearch Help
'Category' = Family History Centres
I formed a group and my sisters joined it but they can no get into the Group when they sign in.
Here is my FIRST 'Comment', that was initially posted (8:58 am); and, that DISAPPEARED ...
https://community.familysearch.org/en/discussion/comment/409982/#Comment_409982
Here is my SECOND "Comment', that was posted (9:10 am), that finally stuck, in place ...
https://community.familysearch.org/en/discussion/comment/409989/#Comment_409989
Again, by the way, just so that you are aware, my Local 'Time' is currently UTC +11 Hours.
[ ie. So, for me, it is Tuesday, 30 November 2021... ]
Brett
ps: I have "Screenshot(s)", with the respective "Time(s)'.
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
FYI
YET Another EXAMPLE ...
Same, Same ... again ... TODAY ... this afternoon ...
4:26 pm; 4:21 pm Edited 4:21 pm; &, 4:26 pm, Tue, 30 Nov. 2021, my Local 'Time' is currently UTC +11 Hours.
Just as the previous occurrence(s) ...
Well, almost ...
I submitted a 'Comment', that was 'posted' ... all good.
[ That INCLUDED Four (x4) ... Previously 'Moderated' ... "Images" ... ]
This time, NOTHING, was omitted; but, the "Images", were originally "Pending", subject to "Image Moderation" (ie. "Hour Glass" Icon).
I decided, to open the whole 'post', in a NEW 'Tab"; and, "Refresh" every so often, to keep on 'eye' on things; and, at 4:25 pm ( within 4 Minutes, this time ); whereas, this time the posted indicated that it HAD been "Edited" ( But, was the SAME time as the original post ); then, ... 'Lo and Behold' ... my WHOLE 'Comment' had DISAPPEARED ... GONE ... vanished without a trace ...
And, although indication to the contrary, I had NOT even tried, to "Edit" my 'Comment'.
It was, as if, it never existed.
So ...
Again ...
Luckily, I STILL had a 'Tab', with my ORIGINALLY submitted 'Comment' open ...
So, I "Copied" and "Pasted"; as, a NEW "Comment', with what I had omitted added/included.
And, again, luckily, my SECOND attempt at a 'Comment' FINALLY stuck, in place.
Here is the post; and, my FIRST 'Comment' that DISAPPEARED; and, my SECOND "Comment' that finally stuck, in place ...
FamilySearch Help
'Category' = Suggest an Idea
HOME > FAMILYSEARCH HELP > SUGGEST AN IDEA
Printing a relationship between two people.
https://community.familysearch.org/en/discussion/110393/printing-a-relationship-between-two-people
Here is my FIRST 'Comment', that was initially posted (4:21 pm); and, that DISAPPEARED ...
https://community.familysearch.org/en/discussion/comment/410041/#Comment_410041
My FIRST 'Comment' (4:21 pm) that indicated, "Edited" at 4:21 pm, was the same reference.
MY FIRST 'Comment' had DISAPPEARED was GONE at 4:25 pm.
Here is my SECOND "Comment', that was posted (4:26 pm), that finally stuck, in place ...
https://community.familysearch.org/en/discussion/comment/410042/#Comment_410042
Again, by the way, just so that you are aware, my Local 'Time' is currently UTC +11 Hours.
[ ie. So, for me, it is Tuesday, 30 November 2021... ]
Brett
ps: I have "Screenshot(s)", with the FIRST and LAST respective "Time(s)'
.... [ Unfortunately, I accidently "Closed" the 4:21 pm "Edited" 4:21 pm 'Tab'; and, do not have a 'Screenshot'.
.
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
FYI
Again, yet, Another EXAMPLE ...
Same, Same ... again ... TODAY ... this afternoon ...
5:05 pm and 5:13 pm, Wednesday, 1 December 2021, my Local 'Time' is currently UTC +11 Hours.
Just as the previous occurrence(s) ...
I submitted a 'Comment', that was 'posted' ... all good.
[ That INCLUDED Two (x2) "Images"; and, two (x2) EXTERNAL Website addresses/URLs ... ]
This time, NOTHING, was omitted; but, the "Images", were originally "Pending", subject to "Image Moderation" (ie. "Hour Glass" Icon).
I decided, to open the whole 'post', in a NEW 'Tab"; and, "Refresh" every so often, to keep on 'eye' on things; and, at 5:12 pm ( within 7 Minutes, this time ); then, ... 'Lo and Behold' ... my WHOLE 'Comment' had DISAPPEARED ... GONE ... vanished without a trace ...
And, again, I had NOT even tried, to "Edit" my 'Comment'.
It was, as if, it never existed.
So ...
Again ...
Luckily, I STILL had a 'Tab', with my ORIGINALLY submitted 'Comment' open ...
So, I "Copied" and "Pasted"; as, a NEW "Comment', with what I had omitted added/included.
And, again, luckily, my SECOND attempt at a 'Comment' FINALLY stuck, in place.
[ Do Not worry about the "Edit" on the SECOND attempt, that was my oversight, trying to be too quick ... ]
Here is the post; and, my FIRST 'Comment' that DISAPPEARED; and, my SECOND "Comment' that finally stuck, in place ...
FamilySearch Help
'Category' = Search
HOME > FAMILYSEARCH HELP > SEARCH
William Moore born in Calcutta 1865
https://community.familysearch.org/en/discussion/110470/william-moore-born-in-calcutta-1865
Here is my FIRST 'Comment', that was initially posted (5:08 pm); and, that DISAPPEARED ...
https://community.familysearch.org/en/discussion/comment/410313/#Comment_410313
Here is my SECOND "Comment', that was posted (17:13 am), that finally stuck, in place ...
[ Remember: Do Not worry about "Edit" on SECOND attempt, that was my oversight, trying to be too quick ... ]
https://community.familysearch.org/en/discussion/comment/410314/#Comment_410314
Again, by the way, just so that you are aware, my Local 'Time' is currently UTC +11 Hours.
[ ie. So, for me, it is Wednesday, 1 December 2021... ]
Brett
ps: I have "Screenshot(s)", with the respective "Time(s)'.
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I wanted to add here (prompted by @Brett . ), that I have had a post disappear 3 times from the discussion "Why would a birth place be displaying as the wrong country?" in Family Tree. I had taken a screen shot of the third attempt before clicking post, so when the third post also disappeared, I created a new post with just the screen shot. Guess what ... it worked. You can see a screen shot of what failed to post 3 times. I believe this is happening to others, because I get notifications that lead to a message something like "this post no longer exits". I assumed the person realized they knew the answer or something and deleted it, but I now suspect these were people having the same problem as I had. Reason I think that - people got notifications of my posts that never posted. It would be nice if you could figure this out and fix it! Thank you!
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
FYI
Once again, yet, Another EXAMPLE ...
Same, Same ... again ... TODAY ... this afternoon ...
4:51 pm; and, 4:54 pm, Thursday, 2 December 2021, my Local 'Time' is currently UTC +11 Hours.
Just as the previous occurrence(s) ...
I submitted a 'Comment', that was 'posted' ... all good.
[ That INCLUDED Four (x4) "Images", that is it ... ]
This time, NOTHING, was omitted; but, the "Images", were originally "Pending", subject to "Image Moderation" (ie. "Hour Glass" Icon).
I decided, to open the whole 'post', in a NEW 'Tab"; and, "Refresh" every so often, to keep on 'eye' on things; and, at 4:53 pm ( within 2 Minutes, this time ); then, ... 'Lo and Behold' ... my WHOLE 'Comment' had DISAPPEARED ... GONE ... vanished without a trace ...
And, again, I had NOT even tried, to "Edit" my 'Comment'.
It was, as if, it never existed.
So ...
Again ...
Luckily, I STILL had a 'Tab', with my ORIGINALLY submitted 'Comment' open ...
So, I "Copied" and "Pasted"; as, a NEW "Comment', with what I had omitted added/included.
And, again, luckily, my SECOND attempt at a 'Comment' FINALLY stuck, in place.
[ Do Not worry about the "Edit" on the SECOND attempt, that was my oversight, trying to be too quick ... ]
Here is the post; and, my FIRST 'Comment' that DISAPPEARED; and, my SECOND "Comment' that finally stuck, in place ...
FamilySearch Help
'Category' = Family History Centres
I formed a group and my sisters joined it but they can no get into the Group when they sign in.
Here is my FIRST 'Comment', that was initially posted (4:51 pm); and, that DISAPPEARED ...
https://community.familysearch.org/en/discussion/comment/410564/#Comment_410564
MY FIRST 'Comment' had DISAPPEARED was GONE at 4:53 pm.
Here is my SECOND "Comment', that was posted (4:54 pm), that finally stuck, in place ...
https://community.familysearch.org/en/discussion/comment/410565/#Comment_410565
Again, by the way, just so that you are aware, my Local 'Time' is currently UTC +11 Hours.
[ ie. So, for me, it is Thursday, 2 December 2021... ]
Brett
ps: I have "Screenshot(s)", with the respective "Time(s)'.
==========
ADDENDUM:
I just "Noticed", when I went to make an "Image", of a "Screenshot", that when the "Images" were subject to "Image Moderation", in that FIRST 'Comment', such indicated, that the 'Comment', was "Edited", when, in fact, it was NOT.
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
FYI
I just took a 'look' at some of the above post ...
And, it 'looks' like my 'Comments', that had DISAPPEARED, are NOW coming BACK (ie. appearing) with a "Vengeance" ...
This is going to be a TOTAL 'Nightmare' (and, especially, for one particular post ...)
Brett
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LOL I assume you mean mine in the "Why would a birth place be displaying as the wrong country?" I tried 4 times, and the 4th worked but the rest disappeared. I will try to delete them to save confusion if I see the dups coming in.
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2 Dups appeared, but the first one I posted from the previous day never showed up. I deleted the dups. Now there shouldn't be too much confusion in "Why would a birth place be displaying as the wrong country?"
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I've also had them disappear, today, at least twice, and earlier in the week. I have started keeping a screen shot of my comments, so I don't have the reinvent the wheel every time.
This new platform needs an overhaul.
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
FYI
Still, yet, again, Another EXAMPLE ...
Same, Same ... again ... TODAY ... this afternoon ...
2:59 pm; and, 3:04 pm, Friday, 3 December 2021, my Local 'Time' is currently UTC +11 Hours.
Just as the previous occurrence(s) ...
I submitted a 'Comment', that was 'posted' ... all good.
[ That INCLUDED Four (x4) "Images", that is it ... ]
This time, NOTHING, was omitted; but, the "Images", were originally "Pending", subject to "Image Moderation" (ie. "Hour Glass" Icon).
I decided, to open the whole 'post', in a NEW 'Tab"; and, "Refresh" every so often, to keep on 'eye' on things; and, at 3:03 pm ( within 3 Minutes, this time ); then, ... 'Lo and Behold' ... my WHOLE 'Comment' had DISAPPEARED ... GONE ... vanished without a trace ...
And, again, I had NOT even tried, to "Edit" my 'Comment'.
Although, despite that, I "Noticed", when I went to make an "Image", of a "Screenshot", that when the "Images" were subject to "Image Moderation", in that FIRST 'Comment', such indicated, that the 'Comment', was "Edited", when, in fact, it was NOT.
It was, as if, it never existed.
So ...
Again ...
Luckily, I STILL had a 'Tab', with my ORIGINALLY submitted 'Comment' open ...
So, I "Copied" and "Pasted"; as, a NEW "Comment', with what I had omitted added/included.
And, again, luckily, my SECOND attempt at a 'Comment' FINALLY stuck, in place.
Here is the post; and, my FIRST 'Comment' that DISAPPEARED; and, my SECOND "Comment' that finally stuck, in place ...
FamilySearch Help
'Category' = General Questions
I would like to access two microfilms, 1336781 and 1336782
Here is my FIRST 'Comment', that was initially posted (2:59 pm); and, that DISAPPEARED ...
https://community.familysearch.org/en/discussion/comment/410816/#Comment_410816
MY FIRST 'Comment' had DISAPPEARED was GONE at 3:03 pm.
Here is my SECOND "Comment', that was posted (304 pm), that finally stuck, in place ...
https://community.familysearch.org/en/discussion/comment/410817/#Comment_410817
Again, by the way, just so that you are aware, my Local 'Time' is currently UTC +11 Hours.
[ ie. So, for me, it is Friday, 3 December 2021... ]
Brett
ps: I have "Screenshot(s)", with the respective "Time(s)'.
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Hi Brett
Yes, I tried to read one of your posts (in the "early hours" here in the UK) and assumed you had deleted it.
I believe it's back now (along will a number of other posts that "disappeared" earlier), but I would hope Mark or a colleague will acknowledge / investigate the problem. Just when I thought it was safe to enter my comments here directly (instead of doing a copy/paste from Word) I feel apprehensive again.
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😀
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
==========
Seriously ...
How long is this going to continue ...
==========
'Comments' ... DISPPAERING ...
'Comments' ... Your comment will appear once approved ...
==========
How many Users/Patrons may NOT be aware ...
==========
FYI
And, it CONTINUES ... Still, yet, again, Another EXAMPLE ...
Same, Same ... again ... TODAY ... this afternoon ...
2:53 pm; and, 3:04 pm, Monday, 6 December 2021, my Local 'Time' is currently UTC +11 Hours.
Just as the previous occurrence(s) ...
I submitted a 'Comment', that was 'posted' ... all good.
[ That INCLUDED Two (x2) "Images", that is it ... ]
This time, NOTHING, was omitted; but, the "Images", were originally "Pending", subject to "Image Moderation" (ie. "Hour Glass" Icon).
I decided, to open the whole 'post', in a NEW 'Tab"; and, "Refresh" every so often, to keep on 'eye' on things; and, within a few Minutes; then, ... 'Lo and Behold' ... my WHOLE 'Comment' had DISAPPEARED ... GONE ... vanished without a trace ...
And, again, I had NOT even tried, to "Edit" my 'Comment'.
Although, despite that, I "Noticed", when I went to make an "Image", of a "Screenshot", that when the "Images" were subject to "Image Moderation", in that FIRST 'Comment', such indicated, that the 'Comment', was "Edited", when, in fact, it was NOT.
It was, as if, it never existed.
So ...
Again ...
Luckily, I STILL had a 'Tab', with my ORIGINALLY submitted 'Comment' open ...
So, I "Copied" and "Pasted"; as, a NEW "Comment', with what I had omitted added/included.
And, again, luckily, my SECOND attempt at a 'Comment' FINALLY stuck, in place.
Here is the post; and, my FIRST 'Comment' that DISAPPEARED; and, my SECOND "Comment' that finally stuck, in place ...
FamilySearch Help
'Category' = Family Tree
How do I change the Discovery Page info?
https://community.familysearch.org/en/discussion/110790/how-do-i-change-the-discovery-page-info
Here is my FIRST 'Comment', that was initially posted (2:59 pm); and, that DISAPPEARED ...
https://community.familysearch.org/en/discussion/comment/411430/#Comment_411430
MY FIRST 'Comment' had DISAPPEARED was GONE within a few Minutes.
Here is my SECOND "Comment', that was posted (3:04 pm), that finally stuck, in place ...
https://community.familysearch.org/en/discussion/comment/411432/#Comment_411432
Again, by the way, just so that you are aware, my Local 'Time' is currently UTC +11 Hours.
[ ie. So, for me, it is Monday, 6 December 2021... ]
Brett
ps: I have "Screenshot(s)", with the respective "Time(s)'.
.
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
This is BOTH, quite ODD; and, somewhat CONCERNING ...
I was just watching to 'see', if another User's/Patron's 'Comment', WITH an "Image", DISAPPEARED ...
'Lo and Behold' ... it DID NOT ...
That was rather ODD ...
But ...
That Said ...
What was CONCERNING was, that the 'Comment', was that of a "Moderator" [ ie. 'FamilySearch' "Support" (Personnel)].
Admittedly, ONLY "One" (x1) "Image" was involved ...
Now ...
That Said ...
So that begs the 'Question' ... Are "Moderators", above reproach; and/or, IMMUNE, from this problem/issue?
[ Or, are just we (the) 'lowly' Users/Patrons, forced to suffer this problem/issue? ]
Please advise ...
Humbly submitted for your IMMEDIATE, information; attention; and, consideration.
'Thank You' in advance.
Your cooperation, would be greatly appreciated.
Kind Regards
MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK
Yours Faithfully,
Brett
ps: I have "Screenshot(s)", with the respective "Time(s)'; and, the URL of the respective 'Comment'.
.
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore
Here is a TWO for ONE ...
==========
PART 1
FYI
And, it CONTINUES ... Still, yet, once again, Another EXAMPLE ...
Same, Same ... again ... TODAY ... this evening ...
8:41 pm; and, 8:47 pm, Tuesday, 7 December 2021, my Local 'Time' is currently UTC +11 Hours.
Just as the previous occurrence(s) ...
I submitted a 'Comment', that was 'posted' ... all good.
[ That INCLUDED Two (x2) "Images"; plus, x1 URL of "Collection"; &, x1 URL of "Research Wiki" page/screen ... ]
This time, NOTHING, was omitted; but, the "Images", were originally "Pending", subject to "Image Moderation" (ie. "Hour Glass" Icon).
I decided, to open the whole 'post', in a NEW 'Tab"; and, "Refresh" every so often, to keep on 'eye' on things; and, at 8:43 pm ( within 2 Minutes, this time ); then, ... 'Lo and Behold' ... my WHOLE 'Comment' had DISAPPEARED ... GONE ... vanished without a trace ...
And, again, I had NOT even tried, to "Edit" my 'Comment'.
Although, despite that, I "Noticed", when I went to make an "Image", of a "Screenshot", that when the "Images" were subject to "Image Moderation", in that FIRST 'Comment', such indicated, that the 'Comment', was "Edited", when, in fact, it was NOT.
It was, as if, it never existed.
So ...
Again ...
Luckily, I STILL had a 'Tab', with my ORIGINALLY submitted 'Comment' open ...
So, I "Copied" and "Pasted"; as, a NEW "Comment', with what I had omitted added/included.
And, again, luckily, my SECOND attempt at a 'Comment' FINALLY stuck, in place.
Here is the post; and, my FIRST 'Comment' that DISAPPEARED; and, my SECOND "Comment' that finally stuck, in place ...
"Groups" Section
'Group' = How It Works
HOME > GROUPS > HOW IT WORKS
How can I attach sources from the 1939 England and Wales Register
Here is my FIRST 'Comment', that was initially posted (8:41 pm); and, that DISAPPEARED ...
https://community.familysearch.org/en/discussion/comment/411706/#Comment_411706
MY FIRST 'Comment' had DISAPPEARED was GONE at 8:43 pm.
Here is my SECOND "Comment', that was posted (8:47 pm), that finally stuck, in place ...
https://community.familysearch.org/en/discussion/comment/411707/#Comment_411707
Again, by the way, just so that you are aware, my Local 'Time' is currently UTC +11 Hours.
[ ie. So, for me, it is Tuesday, 7 December 2021... ]
And, 'Yes' ... I have "Screenshot(s)", with the respective "Time(s)'.
==========
==========
Part 2
FYI
And, it CONTINUES ... Still, yet, once again, Another EXAMPLE ...
Same, Same ... again ... TODAY ... this evening ...
9:58 pm; and, 10:04 pm, Tuesday, 7 December 2021, my Local 'Time' is currently UTC +11 Hours.
Just as the previous occurrence(s) ...
I submitted a 'Comment', that was 'posted' ... all good.
[ That INCLUDED Two (x2) "Images", that is it ... ]
This time, NOTHING, was omitted; but, the "Images", were originally "Pending", subject to "Image Moderation" (ie. "Hour Glass" Icon).
I decided, to open the whole 'post', in a NEW 'Tab"; and, "Refresh" every so often, to keep on 'eye' on things; and, at 10:01 pm ( within 3 Minutes, this time ); then, ... 'Lo and Behold' ... my WHOLE 'Comment' had DISAPPEARED ... GONE ... vanished without a trace ...
And, again, I had NOT even tried, to "Edit" my 'Comment'.
Although, despite that, I "Noticed", when I went to make an "Image", of a "Screenshot", that when the "Images" were subject to "Image Moderation", in that FIRST 'Comment', such indicated, that the 'Comment', was "Edited", when, in fact, it was NOT.
It was, as if, it never existed.
So ...
Again ...
Luckily, I STILL had a 'Tab', with my ORIGINALLY submitted 'Comment' open ...
So, I "Copied" and "Pasted"; as, a NEW "Comment', with what I had omitted added/included.
And, again, luckily, my SECOND attempt at a 'Comment' FINALLY stuck, in place.
Here is the post; and, my FIRST 'Comment' that DISAPPEARED; and, my SECOND "Comment' that finally stuck, in place ...
FamilySearch Help
'Category' = Family Tree
HOME > FAMILYSEARCH HELP > FAMILY TREE
Alfred Heath GHF8 -NM9
https://community.familysearch.org/en/discussion/110970/alfred-heath-ghf8-nm9
Here is my FIRST 'Comment', that was initially posted (9:58 pm); and, that DISAPPEARED ...
https://community.familysearch.org/en/discussion/comment/411711/#Comment_411711
MY FIRST 'Comment' had DISAPPEARED was GONE at 10:01 pm.
Here is my SECOND "Comment', that was posted (10:04 pm), that finally stuck, in place ...
https://community.familysearch.org/en/discussion/comment/411712/#Comment_411712
Again, by the way, just so that you are aware, my Local 'Time' is currently UTC +11 Hours.
[ ie. So, for me, it is Tuesday, 7 December 2021... ]
And, 'Yes' ... I have "Screenshot(s)", with the respective "Time(s)'.
==========
Brett
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All
FYI
'Heads-Up' ...
Maybe someone, in 'FamilySearch', is actually 'listening' ...
I posted a 'Comment' this morning (ie. My 'Local' Time, Friday, 9 December 2021, UTC +11 Hours), with an "Image"; and, for the FIRST time in MANY 'Days' (even, 'Weeks'), the 'Comment' DID NOT "Disappear" ...
And, it STUCK ...
[ Note: That was a very small post, with ONLY One "Image" ... ]
And ...
There was STILL the 'spurious' indication, that the 'Comment' was "Edited", when, in fact, it was NOT "Edited".
But ... Hey ...
At least, that is a 'Start' ... ie. at least, the 'Comment', DID NOT just DISAPPEAR ...
Certainly BETTER than what we have had, with regard to submitting 'Comments', with "Images", of late ...
The problem/issue of the DISAPPRING 'Comments'; especially, with "Images", was occurring; as, last as LAST "Night", my 'Local' Time, Thursday, 8 December 2021, UTC +11 Hours.
Lets hope, that problem/issue, is ALMOST addressed/fixed.
Brett
ps: NOW, we ONLY have to find out about ... "Your comment will appear after it is approved."
Addendum:
This is exciting ... two for two ... my second 'Comment', with an "Image', that DID NOT 'Disappear" ...
.
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Administration
"Community.FamilySearch" Forum
Attention: @Mark McLemore & @Caleb L
Request:
Can we PLEASE have that "Edit" reference, indicate "Edited by Image Moderation" ...
As, the User/Patron, who submitted that post (ie. 'Comment'), DID NOT, in fact, "Edit" the post ...
And, that is 'spurious', in fact, quite "Untrue" ...
Humbly submitted for your, information; attention; and, consideration.
'Thank You' in advance.
Your cooperation, would be greatly appreciated.
Kind Regards
MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK
Yours Faithfully,
Brett
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Hello Brett,
My name is Piper and I'm a new community moderator here. We figured out what the issue was and fixed it. You should be good to go now. If I'm wrong, let me know and I'll dig in deeper.
Cheers!
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Piper
Welcome to the "Community.FamilySearch" Forum.
I am just a 'lowly' User/Patron ...
[ And, the one who raised this post ... ]
Question: Are you just a "Moderator" [ ie. 'FamilySearch' "Support" ( Personnel ) ].
[ ie. Assigned to the "Community.FamilySearch" Forum ... ]
Or, are you part of either,
(1) the "Design"/"Development" Team; or,
(2) the "Programmers"/"Engineers", of 'FamilySearch'?
As an aside ...
IF, you have not; THEN, please read my recent 'Comment':
As, there is STILL the 'spurious' indication, that the 'Comment' was "Edited", when, in fact, it was NOT "Edited".
So ...
That Said ...
In answer to your query ... "Partially" ... addressed/fixed ...
But ...
That Said ...
NOW, the WHOLE matter, is being exacerbated (and, complicated); where, there is the problem/issue of:
"Your comment will appear after it is approved."
And, 'Comments', NOT being posted; and, going to one's "Drafts".
[ And, is SOME cases, appears HOUR; or, DAYS (even, WEEKS), later; or, NOT; but, STILL in one's "Drafts" ... ]
Please refer to this post of mine:
FamilySearch Help
'Category' = Suggest an Idea
HOME > FAMILYSEARCH HELP > SUGGEST AN IDEA
"Community.FamilySearch" Forum. WHAT "Causes" the "Your comment will appear after it is approved."?
Plus ...
This post, by another User/Patron ...
What is the Community Edit Comment threshold?
FamilySearch Help
'Category' = General Question
HOME > FAMILYSEARCH HELP > GENERAL QUESTIONS
What is the Community Edit Comment threshold?
https://community.familysearch.org/en/discussion/111082/what-is-the-community-edit-comment-threshold
Furthermore ...
I would suspect, that these matters, would be quite challenging, to FULLY understand, for someone NEW, to this "Community.FamilySearch" Forum; as, the likes of such problems/issue, have been occurring, 'on and off', in various form, for some time.
Good Luck.
I wish you all the best, with trying to get you 'bearing', on ALL of this.
Brett
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Hello again,
Thank you for the welcome. I am here for the community. Thank you for the background reading. It will be useful. As you said, it's going to take a while for me to get my bearings, but I'll get myself up to speed as soon as I can.
For transparency, I may not always be able to answer your questions for many different reasons; running a community is more complicated than it appears. However, we will always hear you and try to respond as soon as we can.
I hope that helps.
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Piper
I am more that well aware, how complicated things are ...
I have been helping/assisting in this "Community.FamilySearch" Forum, for a number of Years ...
And, I have been participating in the MANY various 'iterations', of the "Feedback" Forums, in 'FamilySearch', for even MANY more Years.
Hence, my latter reference, in my previous 'Comment' ...
Good Luck ...
In ALL of this ...
Brett
ps: I DO NOT envy your task ...
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Thanks! I love my work. I find it most fulfilling. I'll see you around. 😎
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Piper
I just caught up with, your ("Private") 'Message, to me.
[ Amongst, some others ... as, I has just been going, though the posts, not 'Messages', this morning ... ]
[ I am NOT from "North America"; &, my day has just started ... Friday, 10 Dec 2021, my local time is UTC+11 Hours ]
Now, I understand your position.
'Thank You'.
Brett
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