General Questions

Discussion List

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  Save Failed!

  Every time I try to save something, it says "save failed". Are others having this same is…

  Answered Patti James Householder 91 views 5 comments 0 points Most recent by Paul W August 30, 2024
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  I want to print a BLANK family group sheet in FRENCH, preferably without the fields for ordinance

  I want to print a BLANK family group sheet in FRENCH, preferably without the fields for ordinance w…

  Answered ✓ David K. Richey 131 views 11 comments 0 points Most recent by Ashlee C. August 28, 2024
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  Anybody else getting fed-up of the pop-up headed "Have you used any of the following help.."

  I imagine other users must also be getting a pop-up headed "Have you used any of the following…

  Answered Paul W 132 views 8 comments 1 point Most recent by W D Samuelsen contact me please August 28, 2024
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  spam

  How to protect your personal information from spam? FamilySearch not feeling safe with messages fro…

  Answered NCarolinaJ 112 views 8 comments 1 point Most recent by Ashlee C. August 27, 2024
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  About a book - FamilySearch Library

  Hello, Is there a way for someone to take a few photos of a book that is in the FamilySearch Librar…

  Answered Marc1980 71 views 7 comments 0 points Most recent by Marc1980 August 26, 2024
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  My chats are gone.

  I seem to have muted my chats that people have sent me. Are they gone forever?

  Answered Betseylee Browning 162 views 9 comments 0 points Most recent by Chas Howell August 26, 2024
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  Unable to access FamilySearch from my Legacy software

  When I try to access FamilySearch I get a notice to check my username and password which I do but i…

  Answered MurphyMargaretA1 266 views 6 comments 0 points Most recent by Áine Ní Donnghaile August 25, 2024
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  Download Capability

  I am currently entering data into my Family Tree Maker file. Is it possible to import any of the in…

  Answered Don8559 41 views 1 comment 0 points Most recent by Áine Ní Donnghaile August 21, 2024
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  Who do we report spam/scams/phishing to?

  This popped up in my FamilySearch Chat today: Good day, I am writing to you today with an exciting …

  Answered Gordon Collett 132 views 2 comments 2 points Most recent by David Heath August 19, 2024
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  "Shopping list" response

  When inquiring to a person who inputted a fake lineage, I eventually got this response: "You …

  Answered Michael-Cooley 151 views 9 comments 1 point Most recent by Michael-Cooley August 16, 2024