General Questions

Discussion List

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  How do I access Italian records on https://data.matricula-online.eu/en/ website?

  I have accessed the German records for several years and now have a member who would like to acces…

  Answered ✓ Deanna Kleymann Hammond 50 views 2 comments 0 points Most recent by Áine.ní.Donnghaile May 6
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  Temple Hints section on the non-member account!

  Why I am seeing Temple Hints on my non-member account?? This appeared some time at the end of the l…

  Answered Heidi3469 112 views 6 comments 0 points Most recent by Heidi Kuosmanen May 6
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  patrons are asking for legacy software to be installed in our center? Is that possible?

  Answered ✓ ValerieHillesheim 46 views 1 comment 0 points Most recent by sc woz May 5
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  Missing languages

  Only 10 core languages are available in Change language selection in Help and Support and in Contac…

  Answered Heidi Kuosmanen 109 views 4 comments 0 points Most recent by Maija-Liisa Årsnes May 5
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  "FamilySearch Labs" box has vanished

  Some weeks ago, the Home page was updated. This included the removal of the "FamilySearch Labs…

  Answered JulianBrown38 513 views 40 comments 1 point Most recent by MandyShaw1 May 4
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  Please push through the Center Details to the Public Page for the Redmond Washington FSC

  Although the center details has the information above, the public page has not updated … as shown b…

  Answered Leslie Edmunds 32 views 1 comment 0 points Most recent by Tomlinsonkl May 4
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  Complaint

  You at the FamilySearch website frequently suggest records to me, however, these are records I have…

  Answered LBragaP_SP_68 45 views 1 comment 0 points Most recent by sc woz May 4
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  Changing an established Ancestor

  Hi I have recently uncovered information that throws into serious doubt the details of an ancestor …

  Answered kenajcooper 66 views 3 comments 4 points Most recent by Regan8 May 3
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  Fonts on FamilySearch

  How do I enlarge the fonts?

  Answered ABoydNielsen1 36 views 2 comments 0 points Most recent by betsy123 May 3
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  Where is the 1960 Census

  Answered Deborah Kay Farmer Tigner 131 views 5 comments 0 points Most recent by Amy Archibald May 2