General Questions

Discussion List

• 
  How do I delete a chat?

  The new chat feature in Family Tree shows a long list of prior chats. The list is getting unwieldy…

  Answered Closed jlwestra 309 views 30 comments 1 point Most recent by BraydenGraves December 12, 2023
• 
  How long does the free ancestry access last?

  I'm not yelling in caps, just legally blind. I received an email from FS inviting me to join ancest…

  Answered ✓ Closed KDKnight64 107 views 3 comments 0 points Most recent by KDKnight64 December 9, 2023
• 
  Home Page

  For the past few weeks, when I open FamilySearch website in my browser, I get this screen. Once I s…

  Answered Closed Beverleyn 105 views 7 comments 1 point Most recent by Beverleyn December 8, 2023
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  How does one access the Beta site?

  I have never gone to the Beta site before today. I tried today by using my regular username & …

  Answered Closed LAHS6 1K views 10 comments 0 points Most recent by Tennuchi Alan Cyril Edward December 8, 2023
• 
  Trouble with granting helper permission

  This discussion was created from comments split from: Grant Permission in Helper Resources - a Prob…

  Closed System 53 views 5 comments 0 points Most recent by Maile L December 7, 2023
• 
  Input family tree

  Is there a way to input a family tree that is in Gedmatch or Ancestry.com?

  Answered Closed SamMeeks 81 views 2 comments 0 points Most recent by RTorchia December 5, 2023
• 
  Helper number

  If I give my helper number to a family member, how do they use it?

  Answered Closed Derrick McMillan 450 views 5 comments 0 points Most recent by Alan E. Brown December 4, 2023
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  Sign in

  This discussion was created from comments split from: "new" site is not an improvement.

  Closed System 3 views 1 comment 1 point Most recent by jonniebeth10 December 2, 2023
• 
  Just an observation

  I just tried to check something on the beta site and there is a notice that it will not be availabl…

  Answered Closed Gordon Collett 75 views 1 comment 3 points Most recent by Tennuchi Alan Cyril Edward December 1, 2023
• 
  Changes in the Community

  On Wednesday, 22 Nov, the ability to comment in the "Suggest an Idea" category disappeare…

  Answered Closed Áine Ní Donnghaile 192 views 16 comments 5 points Most recent by Stephanie V. November 27, 2023