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Why does my Notifications list sometimes "lie" to me?

Paul W
Paul W ✭✭✭✭✭
January 2, 2024 edited September 24, 2024 in General Questions

I sometimes get an update that advises me of additional posts that I am certain I have previously "marked as read", yet are still treated as if they have not been read / acknowledged. I wonder if this is due to a flaw in the (Community site) programming?


Several of the "15 new comments" to this discussion go further back than the time I had last hit "Mark All Read".

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2

Answers

  • Adrian Bruce1
    Adrian Bruce1 ✭✭✭✭✭
    January 2, 2024

    Agreed - I think that the drop-down list of Notifications sometimes shows dots for "Unread" when I have read them. And / or "Mark All Read" has done nothing. But to be frank, I've given up expecting consistency and therefore I couldn't swear to the exact failure modes.

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    January 2, 2024 edited January 2, 2024

    I often get notifications that there are 15 or 20 or 45 new comments on a thread that has been moribund for weeks. One cannot rely on the notifications.

    Just now I received this notification, but there has been no activity on this thread since 21 Dec:

    image.png


    0
  • Adrian Bruce1
    Adrian Bruce1 ✭✭✭✭✭
    January 2, 2024

    " ... Just now I received this notification, but there has been no activity on this thread since 21 Dec ... "

    Great minds think alike @Áine Ní Donnghaile - I was about to use that exact thread as an illustration of this issue but it turns out that the entry from 3 December 2023 was editted today at 18:16 hrs (GMT? dunno!) What the change was, I have no idea. Or indeed, who made it - or how...?

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    January 2, 2024 edited January 2, 2024

    Mods can edit after the 4-hour window is up. But 3 comments for 1 edit seems a bit much.

    I could have used this example -

    image.png


    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    January 2, 2024

    @Adrian Bruce1 for me, that edit on the 3 Dec comment shows as 1:16PM. And there was also one on the Dec 19 comment, at 1:44PM.

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    January 2, 2024

    And here I thought that stuff being marked read when I hadn't was just my sister looking in?...

    I think stuff being marked unread when I've already seen it is almost always due to a mod's activities, but it's not always possible to tell.

    2
  • Adrian Bruce1
    Adrian Bruce1 ✭✭✭✭✭
    January 2, 2024

    ...Mods can edit after the 4-hour window is up. But 3 comments for 1 edit seems a bit much. ...

    Agreed @Áine Ní Donnghaile - and procedurally it's on dodgy ground if no-one can tell what the edit is.

    (So the time does appear to be my local time, thanks.)

    0
  • Maile L
    Maile L ✭✭✭✭✭
    January 2, 2024

    I wonder if it comes from merging and the "new" comments are older ones that are new to that discussion.

    1
  • Adrian Bruce1
    Adrian Bruce1 ✭✭✭✭✭
    January 2, 2024

    @Maile L said "... I wonder if it comes from merging ..."

    I'm fairly (but not totally) certain I've seen that scenario, yes. However, in that case, the mod (or whoever) appears to have been good enough to ensure a comment to that effect appeared. The example that Áine and I chose didn't appear to have the same sort of comment - for which there might be many reasons...

    1
  • Adrian Bruce1
    Adrian Bruce1 ✭✭✭✭✭
    January 8, 2024

    Just looking back at my community notifications... These aren't new notifications (the system knows that I've read them) and the "last modified" date appears to be correct. But the number of new comments on the threads in question is plain wrong. For instance, it says 2 New Comments, when there's only one. Whether the erroneous count might be derived from updates to a single post, I couldn't tell. In my head, though, 1 New Comment plus 1 update on that comment, is still just one New Comment.

    2
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    January 8, 2024

    I sometimes see a notification of 2 new comments on a thread, when 2 threads have been merged. This seems to happen if I had commented on a thread, then a new thread is created, on the same topic, and I've commented there. Then those 2 are merged, and I get a notice of 2 new comments on that merged post, when there is nothing new. The system seems to have difficulty in such cases.

    2
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