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How can a patron connect with their Helper using their IPad?We tried to access as helper over the phone but she wasn't seeing the prompts to open access of her…
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How do I contact a FS employee?That is, someone other than a volunteer. Their level regarding the understanding of genealogy, good…
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Android App Bug: Viewing a record from a search list or list of sources on a profileWhen I try to follow the link to view a record (the web page on a source in the list of sources on …
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Add FamilySearch person using Find a Grave memorial ID?Is there a good way to add a person (such as a spouse or child) using a valid Find a Grave memoria…
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Sources Not Loading and Something Went Wrong MessagesIs anyone else having trouble with the site right now? Opening the 'sources' page just shows flashi…
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How can I find this book?I found an image of my family's lineage (Klingler). What an incredible resource in researching the …
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Use of "Date Updated" filter in search of community postsWhen I do a search for community posts, I end up with a list of results on a page that offers a num…
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Problem w/ date and place translationHello! I am from Brazil, but I usually use the English version of the FamilySearch website. I have …
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Community Group Administration ProblemThis is specifically for whichever administrator can fix these problems. First Problem: In the Comm…
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Website Bug - Notifications box on indexingSo, I found a very minor bug in the indexing part of the family search website. I tapped on the not…
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