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• 
  problem editing birth record

  After several weeks of normal operation, I suddenly could not edit birth and death records. They n…

  Answered Closed Michael G85 71 views 3 comments 0 points Most recent by Michael G85 December 12, 2024
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  Adding a date to sources

  It used to be that when adding a date to sources, using the tab to get to the next box automaticall…

  Answered Closed Helen Coppieters 21 views 1 comment 0 points Most recent by Julia Szent-Györgyi December 12, 2024
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  Why is FamilySearch abridging its Civil Marriage records for England and Wales?

  Until fairly recently, FamilySearch records in the "England and Wales Marriage Registration In…

  Answered Closed Paul W 142 views 11 comments 2 points Most recent by Paul W December 12, 2024
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  How to resolve error in source linker

  The error says: Something Went Wrong Error loading source: /ark:/61903/1:1:QLF8-PLLF https://www.fa…

  Answered Closed melvertbt 102 views 6 comments 0 points Most recent by melvertbt December 12, 2024
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  What's wrong with the edit feature

  I tried to edit the date and location on an index item, including the addition of one new hilite, a…

  Answered Closed John Chandler_1 21 views 1 comment 0 points Most recent by Áine Ní Donnghaile December 11, 2024
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  Correcting records - Can't edit Marriages in New Edit screen

  To begin, I am working in German language records, translating as I go, and many have only the mont…

  Answered Closed GinaBx 177 views 18 comments 0 points Most recent by GinaBx December 11, 2024
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  New bug in the disimproved image viewer: Information tab cannot be viewed

  This was reported earlier today over on WikiTree: trying to view the "Information" tab/se…

  Answered ✓ Closed Julia Szent-Györgyi 41 views 2 comments 0 points Most recent by Julia Szent-Györgyi December 11, 2024
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  Only half the page transcribed

  I've found a case where the image has two pages, but only the first page is transcribed - https://…

  Answered Closed Tristan7497 21 views 2 comments 0 points Most recent by Julia Szent-Györgyi December 11, 2024
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  Who do I contact?

  I have messaged FamilySearch several times and tried again this morning. This is what I sent to Fam…

  Answered Closed Arleen Craig Ellis 71 views 3 comments 0 points Most recent by Julia Szent-Györgyi December 11, 2024
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  UPDATE NEEDED: Film/Digital Notes Help Article

  With the updates to the catalog, using different icons, the relevant Help Article needs an update, …

  Answered Closed Áine Ní Donnghaile 41 views 3 comments 2 points Most recent by MaureenE123 December 10, 2024