General Questions

I registered for online access to RootsTech 2025 in December (I have the registration email). I hav…

Answered ✓ Closed MandyShaw1 71 views 5 comments 0 points Most recent by MandyShaw1 February 19

My discussions has 27 but when I click, I only see 8. Where is the rest of them?. Also, I do not se…

Answered Closed ChrisPetersen 61 views 3 comments 1 point Most recent by Áine Ní Donnghaile February 14

I am using the mobile app and when I go to add people to the records the continue button is grayed …

Answered Closed Chloe4585 51 views 11 comments 0 points Most recent by Alan E. Brown February 12

Answered Closed Orlando8341 22 views 1 comment 0 points Most recent by Áine Ní Donnghaile February 11

We tried to access as helper over the phone but she wasn't seeing the prompts to open access o…

Answered Closed CindyEnglish 52 views 3 comments 0 points Most recent by dicriscito.vincenzo February 6

That is, someone other than a volunteer. Their level regarding the understanding of genealogy, good…

Answered Closed Michael-Cooley 223 views 14 comments 0 points Most recent by Michael-Cooley February 4

When I try to follow the link to view a record (the web page on a source in the list of sources on …

Answered Closed Merry Gravett 21 views 2 comments 0 points Most recent by MandyShaw1 February 4

Is there a good way to add a person (such as a spouse or child) using a valid Find a Grave memoria…

Answered Closed Mark Dixon 82 views 4 comments 0 points Most recent by Mark Dixon February 4

Is anyone else having trouble with the site right now? Opening the 'sources' page just sh…

Answered Closed GFre 42 views 3 comments 1 point Most recent by Paul W February 3

I found an image of my family's lineage (Klingler). What an incredible resource in researching…

Answered ✓ Closed Mike Klinger 143 views 7 comments 0 points Most recent by Julia Szent-Györgyi February 2

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