Reporting Bugs

On my hints tab there are a whole bunch of people that have hints but when I click show hint there …

Answered Closed Chloe4585 505 views 30 comments 3 points Most recent by Alan E. Brown April 23, 2024Family Tree

Email Bug Report

My apologies in advance for using the forum for a bug report. Seems to be the best way to give Fami…

Answered ✓ Closed Mŭrpħy 101 views 4 comments 1 point Most recent by MLoveland January 25, 2024General Questions

Steps to duplicate: Look at a person record's Recent Changes and select another patron ID to s…

Answered Closed genthusiast 34 views 1 comment 1 point Most recent by Rhonda Budvarson January 19, 2024Family Tree

Images Not Loading

In the last day or so, I've had issues with many record images simply failing to load. These a…

Answered Closed tyams 57 views 1 comment 1 point Most recent by Áine.ní.Donnghaile December 14, 2023Search

When I go into my "Source Box" and attach a source to a profile, the page begins a loop o…

Answered Closed tyams 72 views 7 comments 0 points Most recent by tyams October 18, 2023Family Tree

Here's an example -- three of the records listed in the Source list for this person are retire…

Question Closed RTorchia 234 views 5 comments 0 points Most recent by MLoveland August 18, 2023Family Tree

Whenever I try to search the Source Box for anything, the search never completes. It'll show a…

Answered Closed RTorchia 142 views 8 comments 1 point Most recent by RTorchia June 3, 2023Family Tree

Hi, many users don't know how to use FamilySearch properly and make changes that cause informa…

Question Closed astti 121 views 1 comment 1 point Most recent by Gordon Collett April 30, 2023Family Tree

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