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  • genthusiast
    Family tree mobile app: Bug report
    Steps to duplicate: Look at a person record's Recent Changes and select another patron ID to send a…
    Answered Closed genthusiast 33 views 1 comment 1 point Most recent by Rhonda Budvarson January 19, 2024Family Tree
  • tyams
    Images Not Loading
    In the last day or so, I've had issues with many record images simply failing to load. These are im…
    Answered Closed tyams 55 views 1 comment 1 point Most recent by Áine Ní Donnghaile December 14, 2023Search
  • tyams
    What Does My "Source Box" Start a Collapsing/Expanding Loop After I Attach or Edit a Source?
    When I go into my "Source Box" and attach a source to a profile, the page begins a loop o…
    Answered Closed tyams 76 views 7 comments 0 points Most recent by tyams October 18, 2023Family Tree
  • RTorchia
    Some retired records are showing up as attached in Source lists, but not in source linkers
    Here's an example -- three of the records listed in the Source list for this person are retired. h…
    Question Closed RTorchia 227 views 5 comments 0 points Most recent by Maile L August 18, 2023Family Tree
  • RTorchia
    Source Box search is unusable -- it constantly refreshes results
    Whenever I try to search the Source Box for anything, the search never completes. It'll show a page…
    Answered Closed RTorchia 149 views 8 comments 1 point Most recent by RTorchia June 3, 2023Family Tree
  • astti
    PLEASE FIX THIS: "The Restore Request Has Failed"
    Hi, many users don't know how to use FamilySearch properly and make changes that cause information …
    Question Closed astti 123 views 1 comment 1 point Most recent by Gordon Collett April 30, 2023Family Tree
  • David_B_Putman
    Two software errirs
    1) some items, like this suggest an idea link, are hidden on my iPad when I am in the portrait view…
    Closed David_B_Putman 144 views 1 comment 1 point Most recent by Steve Walker16 February 15, 2023General Questions
  • Marton Kippen
    New Bug and Questions?
    I was helping out a patron at one of the sites, and we found (after about 30 minutes of troubleshoo…
    Answered ✓ Closed Marton Kippen 1K views 10 comments 1 point Most recent by Marton Kippen January 27, 2023Family Tree
  • RTorchia
    Collection indexed to the wrong location
    Many or most of the entries in this book of christenings St. Dunstans, Stepney, Middlesex, England…
    Question Closed RTorchia 559 views 7 comments 0 points Most recent by Paul W November 4, 2022Search
 
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