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  • Clark-Seddon
    Clark-Seddon ✭
    April 2, 2023 edited April 2, 2023

    I have been trying to find how to add my picture of my mom and me to my account (mom is deceased now). I have searched EVERY HELP option you have, including the Community, but there is nothing even close to a answer anywhere.

    I have been a member of familysearch for many years, it a blessing.

    Please instruct me step by step how to add my picture.

    Thank you,

    Jane Earlene Seddon

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  • Chas Howell
    Chas Howell ✭✭✭✭✭
    April 2, 2023 edited April 2, 2023

    @Clark-Seddon, see this knowledge article, How do I upload photos...

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-upload-photos-or-documents-to-memories

    If you have further questions about uploading and attaching photos you may want to post these type questions in the "Memories" Category at

    https://community.familysearch.org/en/categories/memories


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  • Clark-Seddon
    Clark-Seddon ✭
    April 2, 2023 edited April 2, 2023

    I forgot to mention I would like the picture of myself and my mom to appear in my Lineage chart.

    0
  • May Prange
    May Prange ✭
    April 4, 2023

    HI; In the book 'The Atlantic Bridge to Germany: by Charles M Hall it states that FHC has civil records for Wongrowits, province Posen for years 1874-1945, I believe this is a microfilm. How can I access to read it? I am interested in other areas as well.

    Thanks for your jhelp

    Sincerely

    May Prange

    0
  • Mary Matis
    Mary Matis ✭
    May 2, 2023

    I have a current member ship but I am unable to sign in. Help1

    0
  • Chas Howell
    Chas Howell ✭✭✭✭✭
    May 2, 2023 edited May 2, 2023

    @Mary Matis, you will likely get quicker help if you post this type of a question to the Account category at this link, https://community.familysearch.org/en/categories/familysearch-account

    0
  • broderickthomasruben
    broderickthomasruben ✭
    May 20, 2023 edited May 20, 2023

    why is it so hard to even call to get some help. I need help on groups.

    0
  • Chas Howell
    Chas Howell ✭✭✭✭✭
    May 20, 2023 edited May 20, 2023

    @broderickthomasruben , you can post your questions about Groups in Family Tree to this link https://community.familysearch.org/en/categories/family-tree

    Here's a knowledge article about Family Groups https://www.familysearch.org/en/help/helpcenter/article/what-are-family-groups

    You can also contact support at this link https://www.familysearch.org/en/fieldops/familysearch-support-contact-us

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  • cindyleecaldwell1
    cindyleecaldwell1 ✭
    June 6, 2023

    How do I contact FamilySearch technical support?

    0
  • Chas Howell
    Chas Howell ✭✭✭✭✭
    June 6, 2023 edited June 6, 2023

    @cindyleecaldwell1, depends on what you mean by technical support and what issue you may have. You may want to post to the Family Tree Category to start or if you have a FSC issue you may want to post to their group

    https://community.familysearch.org/en/categories/familysearch-help


    https://community.familysearch.org/en/group/76-familysearch-center-technical-support-for-leaders-and-staff


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  • Dayana liseth Castellanos blanco
    Dayana liseth Castellanos blanco ✭
    July 15, 2023

    hola

    0
  • Leticia Vidaurre
    Leticia Vidaurre ✭
    August 21, 2023 edited August 21, 2023

    No pude concluir de revisar todas las sugerencias, en una semana continúo, gracias por los registros históricos.

    Google Translate - Spanish to English: I couldn't finish going through all the suggestions, in a continuous week, thanks for the historical records.

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  • cisco
    cisco ✭
    April 20, 2024

    I an the director of a FamilySearch center and for several days now we have not been able to open some of the images that have a camera and a key indicating they can be seen in a FamilySearch.. Why can't we see them.

    Carolyn

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  • Susie Carlson
    Susie Carlson mod
    April 21, 2024

    cisco, It could be a permissions issue or possibly something wrong with your IP address at the center that isn't letting you access the locked files. Please visit the FamilySearch Center or contact Support.

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  • DebraHirsch2
    DebraHirsch2 ✭
    April 22, 2024

    Still can't find out how to add additional spouses to someone. Some people have several spouses in their lifetime.

    0
  • Chas Howell
    Chas Howell ✭✭✭✭✭
    April 23, 2024 edited April 23, 2024

    @DebraHirsch2 , in the Family Section on the person's detail page toward the bottom, click "+ADD SPOUSE."

    Also in the future you may want to post your Family Tree questions to the Family Tree Category found at this link https://community.familysearch.org/en/categories/family-tree

    0
  • michael18188
    michael18188 ✭
    November 17, 2024

    How do I save and print the trees?

    0
  • Susie Carlson
    Susie Carlson mod
    November 17, 2024

    michael18188 There are a number of different formats you can print to. The help for the different ways can be found here: How to save and print trees. If you find you still need help, you can always try setting an appt. with Online Genealogy Help.

    1
  • ChildLona1
    ChildLona1 ✭
    January 24

    How to correct relationship errors?

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    January 24 edited January 24
    https://community.familysearch.org/en/discussion/comment/583554#Comment_583554

    How to Correct Relationships

    SEE:

    https://www.familysearch.org/help/helpcenter/article/how-do-i-correct-parent-child-relationships-in-family-tree

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    January 24
    https://community.familysearch.org/en/discussion/comment/583554#Comment_583554

    You can find just about any topic in the Help Center
    https://www.familysearch.org/help/helpcenter/landing

    0
  • JamesZiegener
    JamesZiegener ✭
    March 9

    Problem with Relative Finder For two years I have found a list of relatives that numbers around 120 in Dearborn Missouri. It seemed unusual for a town with a population of 500 to have 120 relatives that were either 5 Cousins, 5 Cousins once removed 6 Cousins, and 6 cousins once removed to me. I was able to contact a few cousins by recording the last non living person in the report and check the names of people that have updated that record. I was especially interested in people who were also listed as my 5 - 6 cousins and the person that had annotated the last non-living person on the list showing full relationship between me and the. None of them had any knowledge of Dearborn, Missouri. In looking at the last non-living relative I was able to see where they passed away and it was not in Missouri.

    James Greer Ziegener

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  • Susie Carlson
    Susie Carlson mod
    March 9

    JamesZiegener Please contact FamilySearch Support for your specific concern. 

    0
  • Lois Kastner
    Lois Kastner ✭
    March 24

    Are you trying to drive the folks who use your site out of their minds? Remember the last time you updated this site and all the problems people had trying to find things? I just tried to access the "new" option and tried to leave a comment in the discussion drop down :(blue box) —nothing worked, I couldn't access anything. I am not impressed with the so-called improvements. I tried to find a few things and gave up in frustration. Why do things have to be moved from the right side of the screen to the left side? And you can only change the number of entries to view only up to 20. The last page allowed for 100 at a time. From what I have seen, trying to find something more detailed than just looking up a name is going to be extremely difficult. It took forever to get used to your changes the last time you moved everything around. Surely there was some way to do various updates and include new sources of info and so forth without changing the total appearance of the lookup screen. For heaven's sake, think about the multitude of people who do research for pleasure and now have to totally readjust their thinking and spend a great deal of time in trying to find information on your new and improved site. Can't tell you how frustrating this is going to be for so many people.

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