Finding Help at FamilySearch—A Simplified Menu • FamilySearch

Clark-Seddon

I have been trying to find how to add my picture of my mom and me to my account (mom is deceased now). I have searched EVERY HELP option you have, including the Community, but there is nothing even close to a answer anywhere.

I have been a member of familysearch for many years, it a blessing.

Please instruct me step by step how to add my picture.

Thank you,

Jane Earlene Seddon

Chas Howell

@Clark-Seddon, see this knowledge article, How do I upload photos...

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-upload-photos-or-documents-to-memories

If you have further questions about uploading and attaching photos you may want to post these type questions in the "Memories" Category at

https://community.familysearch.org/en/categories/memories

Clark-Seddon

I forgot to mention I would like the picture of myself and my mom to appear in my Lineage chart.

May Prange

HI; In the book 'The Atlantic Bridge to Germany: by Charles M Hall it states that FHC has civil records for Wongrowits, province Posen for years 1874-1945, I believe this is a microfilm. How can I access to read it? I am interested in other areas as well.

Thanks for your jhelp

Sincerely

May Prange

Mary Matis

I have a current member ship but I am unable to sign in. Help1

Chas Howell

@Mary Matis, you will likely get quicker help if you post this type of a question to the Account category at this link, https://community.familysearch.org/en/categories/familysearch-account

broderickthomasruben

why is it so hard to even call to get some help. I need help on groups.

Chas Howell

@broderickthomasruben , you can post your questions about Groups in Family Tree to this link https://community.familysearch.org/en/categories/family-tree

Here's a knowledge article about Family Groups https://www.familysearch.org/en/help/helpcenter/article/what-are-family-groups

You can also contact support at this link https://www.familysearch.org/en/fieldops/familysearch-support-contact-us

cindyleecaldwell1

How do I contact FamilySearch technical support?

Chas Howell

@cindyleecaldwell1, depends on what you mean by technical support and what issue you may have. You may want to post to the Family Tree Category to start or if you have a FSC issue you may want to post to their group

https://community.familysearch.org/en/categories/familysearch-help

https://community.familysearch.org/en/group/76-familysearch-center-technical-support-for-leaders-and-staff

Dayana liseth Castellanos blanco

hola

Leticia Vidaurre

No pude concluir de revisar todas las sugerencias, en una semana continúo, gracias por los registros históricos.

Google Translate - Spanish to English: I couldn't finish going through all the suggestions, in a continuous week, thanks for the historical records.

cisco

I an the director of a FamilySearch center and for several days now we have not been able to open some of the images that have a camera and a key indicating they can be seen in a FamilySearch.. Why can't we see them.

Carolyn

Susie Carlson

cisco, It could be a permissions issue or possibly something wrong with your IP address at the center that isn't letting you access the locked files. Please visit the FamilySearch Center or contact Support.

DebraHirsch2

Still can't find out how to add additional spouses to someone. Some people have several spouses in their lifetime.

Chas Howell

@DebraHirsch2 , in the Family Section on the person's detail page toward the bottom, click "+ADD SPOUSE."

Also in the future you may want to post your Family Tree questions to the Family Tree Category found at this link https://community.familysearch.org/en/categories/family-tree

michael18188

How do I save and print the trees?

Susie Carlson

michael18188 There are a number of different formats you can print to. The help for the different ways can be found here: How to save and print trees. If you find you still need help, you can always try setting an appt. with Online Genealogy Help.