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  • Abbie Patten
    Abbie Patten ✭
    June 14, 2022

    i have been frustrated by the listed affiliate Family History Libraries.


    They do not Know they are affiliated- today was at Otis Library in Norwich Ct. - this is copied and pasted from your "search" map- "This location is a FamilySearch Affiliate Library." - they jd no idea what I was talking about and suggested I go on line and sign in to Family Search--I can do that at home. Useless. they had No Idea thjey were listed as an affiliate. ☹️ No sunshine there .

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  • ColleenPhipps1
    ColleenPhipps1 ✭
    June 15, 2022

    How do we make corrections on "The New Discovery Page". My grandfathers (#LYY2-ZRY) page states his father #GWQ9-ZDS and mother #GWQ9-N8H were married at 50 and 49 years of age. Some how a mistake in some ones subtraction was made as 1854 birth and 1874 marriage equals 20 years of age. A way to make corrections would be a very helpful tool for the page.

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  • Laura607
    Laura607 ✭
    June 16, 2022 edited June 16, 2022

    My Tree since yesterday is not visible anymore

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  • LaurieBelle
    LaurieBelle ✭
    June 16, 2022

    Brother Nielson, Technology is such a struggle for this older person. I get so totally frustrated. Just finding the correct space for reading and seeing the place to click and have it click and take me to a place that is helpful is a major challenge! Thank you for your extensive knowledge of both family history and technology. I have been working on family history since being baptized at age 17 as a senior in high school as the first member in our family. I am now 78 pushing 79. Changes are never easy, and they are coming so quickly at this time. Working on family units that I feel so close to and having others make additions and changes that I feel are wrong (I feel in my heart that the Holy Ghost prompts me when I make a discovery concerning my family - I'm sure others do too) and I can't alter those changes is totally frustrating and disheartening! I am working so hard to learn all I can about not only the tech stuff, but the culture and my family members! It seems that some folks are only concerned with finding a name they can take to the temple like a feather in their cap. Each is an actual person! Each is a member of our special and unique family! If we are praying first, listening to promptings, learning all we can, and correcting our errors as best we can. Thank you for your knowledge, insight, and taking the time and effort to share. Sincerely, Sister Laurie B. Anderson, Conrad Ward, Conrad, Montana.

    P.S. right now I am attempting to connect the correct Stewarts from Scotland together - Jameses, Margarets, etc.

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  • Lorraine150
    Lorraine150 ✭
    June 16, 2022

    David, just started entering my family and have placed people in the wrong place. Listed wrong name for one daughter and grandmother for my mother. How do I edit my mistakes?

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 16, 2022

    @ColleenPhipps1

    The Ancestor Discovery Pages are built automatically by a computer process. The information for the these pages comes from the standardized dates and places on the person’s detail page in the FamilySearch Family Tree. If there are errors in the Discovery Page, they are also in the Tree. Fix them in the Tree and they will reflect correctly on the Discovery Page. The Discovery Pages are refreshed every couple of weeks. 

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 16, 2022

    @Laura607

    Please contact FamilySearch Support.

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 16, 2022

    @Lorraine150

    Please check out these Help Center articles:

    How do I change vital information in Family Tree?  

    How do I correct parent-child relationships in Family Tree? 

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  • Jeannie Leson
    Jeannie Leson ✭
    June 16, 2022

    For many days I have been looking at court records. Using Catalog, I was immediately able to locate the county and choose court records. This was simple. Over night everything has changed. I do not want to make a family tree. How do I resume going to the catalog, choose a county, and select the area of interest--court records, church records, taxation, vital records etc. It was so very simple.

    Jeannie Leson

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  • CatherineClimpson
    CatherineClimpson ✭
    June 17, 2022 edited June 17, 2022

    I would like to know how to take pictures off that I have put on. I might have the wrong person.

    Thanks,

    Take care,

    Catherine Climpson

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 17, 2022

    @CatherineClimpson

    Please check out these Help Center articles:

    How do I correct memories and sources that are tagged to the wrong person in Family Tree?

    How do I permanently delete memory items?

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  • Lindale
    Lindale ✭
    June 19, 2022

    I used to be able to go into descendency chart and find those who needed temple work done. Is there an easy place to find this information now? There are no indications that I can find to help with this.

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  • RegianeBP
    RegianeBP ✭
    June 19, 2022 edited June 19, 2022

    Eu não sou casada e nunca fui casada, continuo solteira, e por isso não criei ninguém comigo, mas um belo dia, ao acessar, vi que tem uma caixa para colocar um cônjuge e um filho, que também não tenho. Como faço para excluir essas caixas que na minha vida não tem utilidade?

    Atenciosamente,

    Regiane Bassi Paes

    Google Translate - Portuguese to English:

    I'm not married and I've never been married, I'm still single, and that's why I didn't create anyone with me, but one day, when I accessed it, I saw that it has a box to put a spouse and a child, which I don't have either. How do I delete these boxes that in my life have no use?

    Yours sincerely,

    Regiane Bassi Paes

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  • Paul8,015
    Paul8,015 ✭
    June 19, 2022

    I have some incorrect connections in my family tree how do I erase the entry and start over?

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 19, 2022 edited June 19, 2022

    @Lindale

    When you on on the Descendancy view, on the top right side of the browser window, click on the filter button. It looks like this:

    image.png

    You can then filter # of generations, and the types of icons you want to see or not see.

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 19, 2022

    @Paul8,015

    Check out these Help Center articles:

    How do I change vital information in Family Tree?  

    How do I correct parent-child relationships in Family Tree?  

    A person in Family Tree has the wrong spouse  

    How do I add or change marriage information in Family Tree? 

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  • LeslieBrockman1
    LeslieBrockman1 ✭
    June 19, 2022

    My family tree has been altered. How do I get it back to the original?

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 19, 2022

    @LeslieBrockman1

    Check out these Help Center articles. There is only one shared community Tree in FamilySearch ... no individual trees.

    What is the purpose of FamilySearch and Family Tree? 

    How do I see what changes were made about a person in Family Tree? 

    How do I follow or unfollow a person in Family Tree?

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  • rogersprestonbennett
    rogersprestonbennett ✭
    June 20, 2022

    Someone mistakenly merged my great, great aunt, Cora I. Van Dusen with another woman, Cora M. Barber who both married men with the last name of Tait and were born about the same time 200 miles apart in Michigan. They had completely different families, maiden names, spouses and children. This is the second time that someone has deleted a family member from my family tree.

    My Aunt, Cora I. Van Dusen's work had been done back in the 1940's. I deleted the relationship and started over to put my Aunt back with her correct family, now her record is being treated as brand new and it looks like her ordinances need to be redone. Is there anyway to take her completed ordinances from her original KJ4H-151 and put it on her current GXFP-Z3G? The computer program said since she was merged that it has all been deleted.

    Thank you to anyone who can please help me. ~ Mary Bennett

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  • hawkinsdm1
    hawkinsdm1 ✭
    June 20, 2022

    How do I turn in names for the Temple to do? I have B & C that I would like the temple to do but I cannot find any tab to release these names.

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 21, 2022

    @rogersprestonbennett

    Please visit the FamilySearch Community and ask your question under the Temple category.

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 21, 2022

    @JohnHawkins3

    Please check out this Help Center article: How do I share family names with the temple?

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  • Barbara Boram
    Barbara Boram ✭
    June 21, 2022 edited June 21, 2022

    The instruction and explanation about help menue are much too confusing. I can not anywhere finde solution to s simple question " How to I open the reply to a message I sent to a contact" It gives over 1000 anwsers. Also The above name "contact us" does not provide a link. SO how can I find a reply to my question. I can not open the anwser given by my contact from my message.!!!

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  • rogersprestonbennett
    rogersprestonbennett ✭
    June 21, 2022

    The problem with merging Cora Van Dusen and Cora Barber is that Cora Barber's temple ordinances HAVE NOT ever been done but it appears as though it has been done because of the merge with Cora Van Dusen whose work had been completed in the 1940's.

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 21, 2022

    @Barbara Boram

    Please check out this Help Center article: How do I use FamilySearch Messages?

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  • Richard W Chandler
    Richard W Chandler ✭
    June 21, 2022

    i uploaded my family tree. I find your site very difficult to understand. It seems easy enough to search for my ancetors but i can not figure out how to find a person in my tree. I have tried several things but no success.

    Richard Chandler

    compioler, Daisy Luella Whitley Family tree

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  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    June 22, 2022

    @Richard W Chandler

    When you upload a GEDCOM to FamilySearch, the file exists in the "Genealogies" section of the website. You can access your tree here: https://www.familysearch.org/search/genealogies You can find this directly from the Search menu, then select Genealogies. Once on the page, scroll down to "Search for a specific tree" and enter in the keywords for your tree. I entered in Daisy Luella and got the option for Daisy Luella Whitley Family Tree. Here is the direct link to that tree: https://www.familysearch.org/search/genealogies/submission/3/MMFN-Q56

    GEDCOM trees are searchable, but not editable on FamilySearch.

    If you want to copy your GEDCOM into the FamilySearch Family Tree, you can do so one person at a time - to make sure you are not adding duplicates to the FamilySearch Family Tree. It is recommended that the GEDCOM contain 100 or less persons for this compare/copy feature.

    Please see this Help Center article for more information:

    How do I copy information from my GEDCOM file into Family Tree?

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  • dioneijunckes
    dioneijunckes ✭
    June 22, 2022 edited June 26, 2022

    boa tarde, seria possivel fazer a união dos sobrenomes das Famílias LONH e os sobrenomes das Famílias WILVERT ( luxemburgo ).

    Google Translate - Portuguese to English:

    Good afternoon, would it be possible to combine the surnames of the LONH Families and the surnames of the WILVERT Families (Luxembourg).

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  • BrianHerman1
    BrianHerman1 ✭
    June 23, 2022

    The system seems to be down. I cannoy check on sources since yesterday. Am I the only one experiencing difficulty?


    Thanks


    Brian Herman ( Herman Brian 1 )

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  • SusanGray
    SusanGray ✭
    June 23, 2022

    Really helpful article, thank you. FamilySearch is amazing.

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