New Memories changes
Answers
-
Thank you for your feedback! Yes, I am an engineer on the Memories team.
I would love to give you details on each of your points, Denis. I started to do, but ran into an issue with time. I'll get back to you soon when these details.Short version: I've gone through your story (above). Thus far, two new bugs have been reported to the team; thank you for finding these!
Also, improving tagging is a top priority. If possible, I'd like to contact you directly. It would be very helpful to see if our improvements and fixes are making a difference or not for our heavy power users. We did release some changes on Friday, but it sounds like we have more work to do.Mandy, the urls with memories/memory are only viewable to about 50% of our users at this time. The features will be public to 100% by the end of the week, unless we have unresolved bugs that cause us to roll it back. I apologize for this bumpy experience. It's the first time Memories has attempted a "slow release" to allow for more feedback, and we are learning.
0 -
Id be happy to discuss more of this in detail.
would be nice if you could set up a TEAMS/ZOOM meeting.
feel free to message me directlyDennis
PS I wish there was an easier way to denote FS employees in the Communtiy0 -
I sent you a direct message. I agree it would be nice if our Community page denoted who is a FS employee. 👍️
0 -
I can't show screenshots of specific problems with the NEW memories since the message system changed, too.
The new method already have me infuriated because I can't tag the names that are in my family's obituaries. Blocked by tagged names. Mind you the obituaries are from 1930s and before, all names listed are deceased.
Has both of my thumbs downs on the new memories.
0 -
How do I delete the huge tagged list I have in my Memories like Jon Andersen was suggesting? I tried hi-lighting them and hitting my delete button, but nothing happened.
0 -
(replying to Jean Steele)
There is no way to do this (delete them) - (it is not anything under your control) keep in mind the list is merely a potential list of people you MIGHT possibly be tagging (based on your recent list and other people you have already tagged)
Things in the area of Person Tagging - do seem to be slowly improving as the engineers make changes.
one annoying thing that I do still see is that if you add a Comment to a Memory - the whole right side information bar disappears with no real indication of how to get it back.BUT you can easily get it back by clicking the "i" (information) icon on the upper right
Edited to add: We do note that some people are not experiencing the recent corrections to the bugs - UNTIL they delete their browser cache.
anyone having issues see if deleting your cache makes a difference.
the slowness issue should be behind us I think. That is the issue that deleting your cahce may fix.0 -
Dennis,
Thank you for your tenacity! I will suggest clearing their browser cache.
👍️0 -
not much reason to clear the cache - until the engineers fix the problems.
The engineers are still working things out.1 -
Clearing cache didn't work at all in this case so it's the programming code glitch
0 -
Thank you for all of your feedback on the Memory Viewer upgrades. Under the direction of the engineers that are supporting and developing this tool, we have created a Group for you to join and post your comments and feedback. To streamline communication, we will be closing all of the discussion threads related to this product and ask that any new feedback you might have be posted in the new Group.
Please refer to the Known Issues Announcement before posting a new comment so that we are not duplicating the work of our engineers. Thank you so much for your patience as we diligently work to address all the issues that you have already brought to our attention.2
