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"Calendar Notifications" notification frequency settings wording clarity

parkerhenrygordon
parkerhenrygordon ✭
May 4 edited May 4 in Suggest an Idea

Hi, I noticed that I had some notifications when I got on today about birthdays of some of my ancestors being this month. I don't really want this notification to come up, so I clicked on "show all notifications" which brought me to the page in the picture below, and then I clicked "set notification frequency" and a popup came up that said "How often would you like to receive Calendar Notifications from FamilySearch?". This message didn't really make it clear what a "Calendar Notification" was; was this a notification just for events of my ancestors like birthdays and anniversaries (the ones I want to turn off)? Or did it include notifications about current-day events like rootstech (are there even notifications for that? I don't know, which makes "Calendar Notification" as a category ambiguous to me and also makes me worried I'm turning off notifications for things I wanna be notified about).

image.png

In addition, if I go to my account settings to look at the notification tab there, there's no settings for notifications like this that occur in family search; just settings for various categories of email / sms notifications.

My suggestion is that we improve the wording of this message to be more clear on what kind of notifications I'm actually changing the frequency of or add some kind of "?" button that explains what notifications are included in this notification frequency setting for "Calendar Notifications". It would also be nice if this setting were accessible from the notifications tab in account settings. Thanks!

Tagged:
  • Other
  • notifications
  • FamilySearch Enhancement
  • Settings
  • Opting Out of Campaign Notifications
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