Is there currently a printing problem with FamilySearch?
I am not able to print Family Name Cards in FamilySearch. I can get to the last screen prior and when I click on continue nothing happens. Is anyone else having this problem?
Answers
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FYI
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
[ And, I happen to be a Member of the Church ... ]
Just in passing ...
In relation to "Printing", the "Temple" Cards, for "Temple" Work ...
Short Answer: 'Yes'.
Here is a recent post, on the matter ...
FamilySearch Help
'Category' = Temple
HOME > FAMILYSEARCH HELP > TEMPLE
Temple cards won't print
https://community.familysearch.org/en/discussion/120181/temple-cards-wont-print
I know, that this certainly does not help/assist; but, I just wanted you to know, that you are not alone
Brett
ps: Hopefully, such is being investigated; and, addressed/fixed ...
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Thanks for sharing this. Good to know it is just not me. Hope the problem can be resolved soon.
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FYI
It has been reported, by a Moderator [ ie. 'FamilySearch' "Support" ( Personnel ) ], that:
The printing function has been working this morning, so hopefully it was a transitory problem.
Please refer to the following 'Comment', in a "Related" 'Post' ...
FamilySearch Help
'Category' = Temple
HOME > FAMILYSEARCH HELP > TEMPLE
'Post'
Can no longer print temple cards
https://community.familysearch.org/en/discussion/120299/can-no-longer-print-temple-cards
'Comment'
The printing function has been working this morning, so hopefully it was a transitory problem.
https://community.familysearch.org/en/discussion/comment/439238/#Comment_439238
Brett
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Printer function still does not work on for multiple users........is familysearch investigating this?
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FYI
It's 'Brett'.
Short Answer: 'Yes'.
They ARE in the Process, of addressing/fixing such ...
But ...
That Said ...
It is NOT, as simple, as most of us think.
They FIRST, have to find and identify, the cause; before, they can start to address/fix.
"Programming"; and, "Coding"; and, especially, even, doing the remedial work, is NOT easy.
Like it or not ...
We just need to be patient.
Most of us, are ... 'in the same boat' ...
'FamilySearch', KNOWS how IMPORTANT, this matter is ...
Unfortunately ...
Some Users/Patrons ARE able to "Print" the "Temple" Cards ...
Whereas ...
Some Users/Patrons CANNOT "Print" the "Temple" Cards ...
That is what makes it, so hard, to pinpoint, let alone address/fix ...
Just my thoughts.
I know, that this certainly does not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective.
Brett
ps: ANYWAY ... "Temples", ALWAYS have, plenty, of "Temple File" Cards, on hand, that they can handout ...
.... [ Although, we ALL know; certainly, NOT as GOOD; as, DOING the Work, for one's OWN Ancestors ... ]
pps: But, certainly better, than have NONE at all to do ...
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All
FYI
Just in passing ...
Another User/Patron has advised, that they were able to "Print", the "Temple" Cards, by switching to the "Browser" of "Brave"
NOT one of the "Browsers", this is "Fully" supported, by 'FamilySearch' ...
But ...
That Said ...
IF, it works; THEN, ... 'Beggars CANNOT be CHOOSERS' ...
As, an interim measure, for those, that want to give it a go ...
Good Luck.
Just my thoughts.
Brett
ps: From the OTHER User/Patron
I used the Brave Browser to print the temple cards. Hope you can too. Ric
https://community.familysearch.org/en/discussion/comment/439967/#Comment_439967
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I cannot get family name cards to print. Family Search screen says they printed, but they didn't. My printer prints other things. I have tried unreserving the names and then reserve again and nothing. I have printed cards back in December, but for some reason not printing now. Please help !
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Trying another browser usually fixes the problem.
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