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Famous relative function

NormanWeston
NormanWeston ✭
December 7, 2021 edited January 20, 2022 in General Questions

I had an email from Family Search inviting me to try the famous relatives function. I did so and it connected me to a William Clayton born in Penwortham Lancashire, just a few miles from where I am living. He was an early leader in the LDS, clerk and scribe to Joseph Smith, and credited with inventing a version of the modern odometer. I grabbed this screenshot with me bottom left:-

Odometer (2).JPG

Now when I try the famous relatives function, it says none found. I am currently testing the links as per the graphic. Can anyone tell me why the famous relatives function is no longer working for me?

Tagged:
  • Famous relatives
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Best Answer

  • CDBurk
    CDBurk ✭✭✭
    December 7, 2021 Answer ✓

    @NormanWeston

    FamilySearch's marketing department is always creating various campaigns that we hope will be of interest to our users. You are notified my email and through the Bell Notifications at the top of the FamilySearch page, or on the personalized home page about current campaigns if you have checked the box to receive these notifications. The notifications screen is found in your Account Settings.

    Once a campaign "times-off" it may no longer be available for you to review. To learn more about the FamilySearch Campaigns, you may want to read the following knowledge article which is found in the Help Center.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-find-a-past-campaign-message-or-notification-from-familysearch

    We hope this information is helpful. Again, the campaigns are designed to help you learn more about your ancestors and their lives.

    1

Answers

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    December 9, 2021

    You mentioned learning about the Famous Relatives function through an e-mail but I can't tell if you are still trying to access it through that e-mail link or through the actual FamilySearch website. If it is the e-mail that is not working, you should still be able to access it just fine by going to any FamilySearch website page, clicking on Activities in the top line menu, choosing All Activities, then clicking on Famous Relatives.

    If that doesn't work then something is wrong somewhere because I get to Famous Relatives just fine.

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  • NormanWeston
    NormanWeston ✭
    December 9, 2021

    Thanks Gordon but neither method is working

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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    December 9, 2021 edited December 9, 2021

    So now it comes down to what browser and operating system are you using, when did it quit working, have you updated anything, have you installed any popup blockers or ad blockers, and to that overused cliche "have you cleared your cache and cookies recently?" which does actually help sometimes.

    I was checking out some things with the Famous Ancestor page yesterday on my Mac in Safari, Firefox, and Chrome and it worked fine in all three of them. Even now I get:

    Screen Shot 2021-12-09 at 7.49.30 AM.png

    So it probably is something on your end. Hope you can get this working again.

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  • NormanWeston
    NormanWeston ✭
    December 9, 2021

    Gordon, that is interesting! Have you checked through all those links?

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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    December 9, 2021

    Only back through my ggg-grandfather.

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  • DavidBeck1
    DavidBeck1 mod
    January 6, 2022

    @NormanWeston

    Hello

    Here is a link to another discussion on your topic of enquiry, which may offer further understanding of your predicament:

    Beginning of December sent information on my Famous Relatives but today some have disappeared ? why — FamilySearch Community

    It seems from these discussion components that our Trees are on a somewhat "shifting" basis and not stable as we might want to assume.

    Be successful! Cheerio for now.

    2
  • jeanneannewestbrook1
    jeanneannewestbrook1 ✭
    June 25, 2022 edited June 25, 2022

    All of my famous relatives vanished. I'd love to get them back. I'll try a different browser, but I'm pressure sure I've been Chrome for a few years. Thanks for the suggestion. Also, my husband is also related to Mr. Clayton of Odometer fame!

    0
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