Famous relative function

NormanWeston

I had an email from Family Search inviting me to try the famous relatives function. I did so and it connected me to a William Clayton born in Penwortham Lancashire, just a few miles from where I am living. He was an early leader in the LDS, clerk and scribe to Joseph Smith, and credited with inventing a version of the modern odometer. I grabbed this screenshot with me bottom left:-

Now when I try the famous relatives function, it says none found. I am currently testing the links as per the graphic. Can anyone tell me why the famous relatives function is no longer working for me?

CDBurk

@NormanWeston

FamilySearch's marketing department is always creating various campaigns that we hope will be of interest to our users. You are notified my email and through the Bell Notifications at the top of the FamilySearch page, or on the personalized home page about current campaigns if you have checked the box to receive these notifications. The notifications screen is found in your Account Settings.

Once a campaign "times-off" it may no longer be available for you to review. To learn more about the FamilySearch Campaigns, you may want to read the following knowledge article which is found in the Help Center.

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-find-a-past-campaign-message-or-notification-from-familysearch

We hope this information is helpful. Again, the campaigns are designed to help you learn more about your ancestors and their lives.

Gordon Collett

You mentioned learning about the Famous Relatives function through an e-mail but I can't tell if you are still trying to access it through that e-mail link or through the actual FamilySearch website. If it is the e-mail that is not working, you should still be able to access it just fine by going to any FamilySearch website page, clicking on Activities in the top line menu, choosing All Activities, then clicking on Famous Relatives.

If that doesn't work then something is wrong somewhere because I get to Famous Relatives just fine.

NormanWeston

Thanks Gordon but neither method is working

Gordon Collett

So now it comes down to what browser and operating system are you using, when did it quit working, have you updated anything, have you installed any popup blockers or ad blockers, and to that overused cliche "have you cleared your cache and cookies recently?" which does actually help sometimes.

I was checking out some things with the Famous Ancestor page yesterday on my Mac in Safari, Firefox, and Chrome and it worked fine in all three of them. Even now I get:

So it probably is something on your end. Hope you can get this working again.

NormanWeston

Gordon, that is interesting! Have you checked through all those links?

Gordon Collett

Only back through my ggg-grandfather.

DavidBeck1

@NormanWeston

Hello

Here is a link to another discussion on your topic of enquiry, which may offer further understanding of your predicament:

Beginning of December sent information on my Famous Relatives but today some have disappeared ? why — FamilySearch Community

It seems from these discussion components that our Trees are on a somewhat "shifting" basis and not stable as we might want to assume.

Be successful! Cheerio for now.

jeanneannewestbrook1

All of my famous relatives vanished. I'd love to get them back. I'll try a different browser, but I'm pressure sure I've been Chrome for a few years. Thanks for the suggestion. Also, my husband is also related to Mr. Clayton of Odometer fame!