Johannesburg, South Africa
The Johannesburg Family History Center reopened a couple of months ago, however the FamilySearch is not operating correctly. The computers are not being recognized as being located at a Family History Center and consequently browsing microfilms is not possible. (See screenshot).
A further example is that the FHC Portal function allowing access to findmypast or ancestry is also inoperable.
The Missionaries are aware of this problem but cannot provide a good idea of when it is due to be resolved. They have reported the issue and suggest it will be fixed in February 2022. I was encouraged to write to you to seek further clarification.
Thank you very much indeed.