Family History Centers Technical Support (North America)
For North America Stake Temple and Family History Consultant--Family History Center, Technology Specialists. Online Technical questions, and answers. Quick Links to access your monthly report & email. An indexed Technical Support Articles and tools spreadsheet to help find answers for common problems. Fun and informative monthly “The Tech Talk Guys” and "Center Chatter" gatherings.
- FHC Support Tools current release version 22.5.14 (fhc.software/tools)
- FHC Windows 10 OS Image current version 6
Quick Links:
- Family History Centers - Standard Operating Procedures (SOP)
- Articles and Tools NOT found on the Family History Centers - Standard Operating Procedures (SOP) Link
- FHC Support Software quick links for center support
- Priesthood direction for family history centers
- New Family History Center Operations Guide
- New Family History Center Operations Guide PDF
- Book/Film Remote Access Service Request Form
- "Center Chatter" Slides
- "Tech Talk" Slides
1st Thursday "The Tech Talk Guys" Online Zoom meetings. Please use the "Upcoming Events" section to RSVP.
- Eastern Time Zone "Tech Talk" 7:00 pm (ET)
- Pacific Time Zone "Tech Talk" 7:00 pm (PT)
- Hawaiian Time Zone "Tech Talk" 7:00 pm (HT)
3rd Thursday "Center Chatter" Online Zoom meetings. Please use the "Upcoming Events" section to RSVP.
- Eastern Time Zone "Center Chatter" 7:00 pm (ET)
- Pacific Time Zone "Center Chatter" 7:00 pm (PT)
- Hawaiian Time Zone "Center Chatter" 7:00 pm (HT)
#English #North America #Internal
Owner: SystemLeaders: Diane Manley, Ken Richins - NAO Tech Support Lead, Todd E. Wolfe, Jerry D. Barrett, The Bald Guy, Daniel Charles Scott, SystemCreated on January 25, 20211406 membersPrivacy: Public
Announcements
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Portal Extension is now available in Firefox!In the Firefox Browser: Open the Firefox browser. Install the browser extension from the web at: ht…
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Coming updates to this site.As we transition to the latest support processes and procedures and eliminate duplication of events…
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Book/Film Remote Access Service RequestThe Family History Library has a free remote access service to provide information from records not…
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FHC Support Tools 22.5.14We have created FHC Support Tools for use by all Family History Center guests, Administrators, and …
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Issue for Family History Center Printing and Network ConnectivityOn July 1, 2021, a vulnerability in all versions of Windows printing functionality was found. This …
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Public access to limited access collection in family history centersAs you prepare to return to your local family history center, please be aware that limited access c…
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Family History Centers should NOT store personal or local data on center computers.Article 000699109 Backing up information on computers in family history centers "FamilySearch …
Discussions
Upcoming Events
Aw snap, no events are coming up.
