Family History Centers Technical Support (North America)
For North America Stake Temple and Family History Consultant--Family History Center, Technology Specialists. Online Technical questions, and answers. Quick Links to access your monthly report & email. An indexed Technical Support Articles and tools spreadsheet to help find answers for common problems. Fun and informative monthly “The Tech Talk Guys” and "Center Chatter" gatherings.
- FHC Support Tools current release version 22.6.15 (fhc.software/tools)
- FHC Windows 10 OS Image current version 6
- Center Email Account (FamilyHistoryMail.org)
- Center Monthly Report
- Individual Support for the United States and Canada
Quick Links:
- Family History Centers - Standard Operating Procedures (SOP) for STFHC-FHCs
- Articles and Tools NOT found on the Family History Centers - Standard Operating Procedures (SOP) for STFHC-FHCs
- FHC Support Software quick links for center support
- Priesthood direction for family history centers
- New Family History Center Operations Guide
- New Family History Center Operations Guide PDF
- Book/Film Remote Access Service Request Form
- "Center Chatter" Slides
- "Tech Talk" Slides
1st Wednesday "The Tech Talk Guys" Online Zoom meetings. Please use the "Upcoming Events" section to RSVP.
- Eastern Time Zone "Tech Talk" 7:00 pm (ET)
- Pacific Time Zone "Tech Talk" 7:00 pm (PT)
- Hawaiian Time Zone "Tech Talk" 7:00 pm (HT)
3rd Wednesday "Center Chatter" Online Zoom meetings. Please use the "Upcoming Events" section to RSVP.
- Eastern Time Zone "Center Chatter" 7:00 pm (ET)
- Pacific Time Zone "Center Chatter" 7:00 pm (PT)
- Hawaiian Time Zone "Center Chatter" 7:00 pm (HT)
#English #North America #Internal
Owner: SystemLeaders: Diane Manley, Ken Richins - NAO Tech Support Lead, Todd E. Wolfe, Jerry D. Barrett, The Bald Guy, Daniel Charles Scott, SystemCreated on January 25, 20211439 membersPrivacy: Public
Announcements
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FHC Support Tools version 22.6.15 RELEASEDToday we have released version 22.6.15 of the Family History Center support tools. This version add…
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Tech Talk and Center Chatter have been moved to the first and third Wednesdays!The Tech Talk zoom meetings have been moved to the first Wednesday of each month starting July 6, 2…
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Coming updates to this site.As we transition to the latest support processes and procedures and eliminate duplication of events…
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Issue for Family History Center Printing and Network ConnectivityOn July 1, 2021, a vulnerability in all versions of Windows printing functionality was found. This …
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Public access to limited access collection in family history centersAs you prepare to return to your local family history center, please be aware that limited access c…
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Family History Centers should NOT store personal or local data on center computers.Article 000699109 Backing up information on computers in family history centers "FamilySearch …
Discussions
Upcoming Events
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Jul
6
Eastern Time Zone "Tech Talk" 7:00 pm (ET)Online July 6, 2022 11:00PM
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Jul
7
Pacific Time Zone "Tech Talk" 7:00 pm (PT)Online July 7, 2022 2:00AM
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Jul
7
Hawaiian Time Zone "Tech Talk" 7:00 pm (HT)Online July 7, 2022 5:00AM
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Jul
20
Eastern Time Zone "Center Chatter" 7:00 pm (ET)Online July 20, 2022 11:00PM
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Jul
21
Pacific Time Zone "Center Chatter" 7:00 pm (PT)Online July 21, 2022 2:00AM
