Family History Center Portals

RSNeibaur

Does anyone know if the Family History Center Portals are updated and available again? They got shut down in June for updating. I was wondering if they are working. If not does anyone know when they plan on completing their update. Thanks.

genthusiast

@RSNeibaur I found this on the FamilySearch Blog:

https://www.familysearch.org/blog/en/new-family-history-library-webpage/

Access a Center Near You

More than 5,100 family history centers and libraries affiliated with FamilySearch dot the earth. The library webpage will soon offer a portal to the various centers, where the centers can provide information about their services adapted to their area and facilities. As pandemic restrictions lift, people can again go to these centers for in-person services.

Perhaps if you Leave a Reply there at the bottom someone will be able to better respond.

MaureenE123

I am not connected with Family Search

See a previous comment on another topic which says an extension   has to be installed by the FHC Director of a center. "There are some other things that the Director needs to do to make the Portal "Live". It probably would be a good idea to contact the director of the FHC and find out when those things have been completed so the portal is fully functional at your local Family History Center".

https://community.familysearch.org/en/discussion/comment/280301/#Comment_280301

genbug08

The Portal has been accessible since August 12, 2021. below are a couple of links to help you. The first is how to install the extension so you can view the portal and the second is a link to the Tech Support group for Family History Centers. I would recommend you check their often for updates.

Family History Center Premium Content Browser Extension • FamilySearch

Family History Center Technical Support (North America) — FamilySearch Community

CHold

The things that @genbug08 indicated above must be done on each computer by the FHC leader in the Admin mode as well as in the Patron mode.

So the Premium Content Browser Extension needs to be added and the tool box needs to be added on each computer. Have the FHC leader call in and select the FHC support to get help from the tech group if necessary.

Note that all computers in the FHC need to be Window's 10. If you have old Windows 7 computers the new portal will not be accessible.