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Problem in Community

Douglas McPhaden
Douglas McPhaden ✭✭
November 2, 2021 in Suggest an Idea

Go to Community: https://community.familysearch.org/en

Go to Contact Support: https://www.familysearch.org/en/help/helpcenter/article/contact-familysearch-support

Go to: https://www.familysearch.org/en/help/helpcenter/article/contact-familysearch-support

Yields: Permission Problem

You don't have permission to do that.

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New · Last Updated November 2, 2021

Comments

  • genbug08
    genbug08 ✭✭✭
    November 3, 2021

    I am sorry you were having problems with the links you listed. They all seem to be working now, Possibly try some housekeeping things like clearing cookies and history, restart your computer and sign into FamilySearch again. I don't know what the problem could have been and I hope it is now resolved..

    0
  • Brett .
    Brett . ✭✭✭✭✭
    November 3, 2021

    @Douglas McPhaden

    Douglas

    [ Attention: @Mark McLemore ]

    I am just another 'lowly User/Patron ...

    FYI

    I reported, what you referenced, the DAY, that the "Format", of the "Community.FamilySearch" Forum, changed, Monday, 1 November 2021.

    Here is one the links to those reports:

    Suggest an Idea

    HOME > FAMILYSEARCH HELP > SUGGEST AN IDEA

    Fault/Flaw. Problem/Issue. Accessing. BOTH. "Contact Support" (CFSF); &, Feedback (FS)

    https://community.familysearch.org/en/discussion/107763/fault-flaw-problem-issue-accessing-both-contact-support-cdsf-feedback-fs

    https://community.familysearch.org/en/discussion/107763/fault-flaw-problem-issue-accessing-both-contact-support-cdsf-feedback-fs

    Plus ...

    I also reported, the SAME, by submitting a 'Comment', in the following post:

    FamilySearch Help

    ▬ General Questions

    HOME > FAMILYSEARCH HELP > GENERAL QUESTIONS

    Report a Community Problem

    https://community.familysearch.org/en/discussion/107761/report-a-community-problem

    https://community.familysearch.org/en/discussion/107761/report-a-community-problem

    Sadly ...

    My 'Comment', in that post, seems to have been "Deleted"/'Removed"/'Hidden" (from "Public" view).

    And ...

    As an aside ...

    UNFORTUNATELY ...

    Such has NOT been fixed; although, such was considered to have been addressed/fixed.

    Plus ...

    I tried, latest versions, in the "Browsers" of, 'Google' "Chrome"; and, 'Mozilla' "FireFox", with the "Operating System" of 'Microsoft' "Windows 10" - it made NO difference.

    I know that this does not help/assist; but, I hope that this gives you some, insight; and, perspective.

    Just so that you are aware.

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    November 7, 2021

    @Douglas McPhaden

    Douglas

    Follow-Up ...

    FYI

    Just checked Today (am. Sunday, 7 November 2021, My 'Local' Time = UTC +11 Hours).

    The ORIGINAL matter, 'seems' to have FINALLY been "Resolved".

    Now going to:

    Welcome to the FamilySearch Community!

    https://community.familysearch.org/en/

    https://community.familysearch.org/en/

    Brett

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