Fault/Flaw. Problem/Issue. Accessing. BOTH. "Contact Support" (CDSF); &, Feedback (FS)
Administration
Community.FamilySearch Forum
Attention: @Mark McLemore [ + @SystemTest Monitor & @FamilyHistoryMonitoringUser ]
Subject: Fault/Flaw. Problem/Issue. Accessing. BOTH. "Contact Support" (CDSF); &, Feedback (FS).
The 'Weekly', "Update/Release", of Sunday, 31 October 2021/ Monday, 1 November 2021, "Mountain" Time, has FINISHED (ie. 7:00 pm / 19:00 Hours).
The NEW Format of the "Community.FamilySearch" Forum now appears.
But ...
That Said ...
There is a significant Fault/Flaw ...
Pictorially ...
[ 1 ] "Community.Familysearch" Forum
▬ Quick Links
▬ ▬ Contact Support
https://community.familysearch.org/en/
Initial Result
Contact Support
During
After
https://www.familysearch.org/en/help/helpcenter/article/contact-familysearch-support
Final Result ... [ in BOTH cases ... ]
Permission Problem
You don't have permission to do that.
https://community.familysearch.org/en/categories/help-center-categories
.
[ 2 ] 'FamilySearch'
Accessing the "Feedback" Link
[ In this case, the "Home"/"Landing" page/screen ... ]
https://www.familysearch.org/en/
Initial Result
"Pop-Up" (ie. "Modal") 'Window'
https://www.familysearch.org/en/
Final Result
Permission Problem
You don't have permission to do that.
.
NOT good ...
Humbly submitted for your immediate, information; attention; and, consideration.
'Thank You' in advance.
Kind Regards
Brett
Comments
-
@Brett . Apologies for the error message. This should now be resolved and the community fully functional again.
1 -
I recently noticed that someone I do not know has added an incorrect ancestor to my tree (John McCann). He is NOT my relative. I am now unable to correct or remove this entry. I do not mind that this tree is public but it seems totally wrong that another person is able to do this and prevent me making progress. I hope this is changeable as I do not want to stop using FamilySearch. Any help will be gratefully received. Regards David Jones, user name dcj1@btinternet.com.
0 -
Mark
The matter many have been "Resolved" from "Programming" point of view ...
But ...
That Said ...
NEITHER, is "Resolved" from a User/Patron perspective ...
We tried with BOTH, another User/Patron; and, "Browser" ... NO Difference ... Same, Same ...
Brett
ps: Can I humbly suggest, that you 'hive-off', that "Comment' by 'DavidJones454'; as, a separate post.
.
0 -
Mark
FYI
Due to what has been 'Discussed" in another post with 'Paul' ...
I CANNOT access:
https://community.familysearch.org/en/discussion/comment/390392#Comment_390392
The usual:
[ Hm: 'Happy' Face ... ]
----------
Permission Problem
You don't have permission to do that.
----------
Brett
0 -
Mark
Follow-Up ...
FYI
Just checked Today (am. Sunday, 7 November 2021, My 'Local' Time = UTC +11 Hours).
The ORIGINAL matter, 'seems' to have FINALLY been "Resolved".
Now going to:
Welcome to the FamilySearch Community!
https://community.familysearch.org/en/
'Thank You'.
Brett
0
