Problems with the Community System not saving/synching edits
I am running into problem where I edit my response and the system - or someone shadowing me - removes either other text in the comment or does not save those edits properly. It affects the readability of my community responses. I notice most responders continue inline responses rather than editing of their first response - i tend to edit my responses - for what I believe is more clarity - but perhaps this is the cause of the problem. Is there some known issue with the periodic Draft saves removing edited responses or is this a first instance report?
I have advised of problems with vanishing edits from 8 April 2021
Vanishing post in Ideas/Records (Searching and Viewing)
Problem of vanished post possibly related to an edit. Also corrupted URL 30 June 2021
A few days ago 12 September I added a comment about a disappearing edit
I cannot see any indication that there is FS acknowledgement that this problem even exists, let alone an attempt to fix it.0
@MaureenE123 Hmm, well that's 2 of us. I don't know what the problem is but suspect it deals with how the Community platform saves Drafts. Perhaps if I edit a comment too much it gets confused in the Save Draft cycle and loses information. The problem could also be a result of how other users are commenting at the same time in a thread - maybe the system can't handle that and loses some information. It doesn't lose it all - just some.0
It definitely appears to relate to "too much" editing. I make a point of copying the text before I post / re-post my comments, as I have lost several paragraphs of a response on a few occasions. I also wonder if posting the (revised) comment at just the moment there is an autosave of the draft is a factor connected to this behaviour.
With this being an intermittent problem, I wonder if "FamilySearch" has been unable to replicate it.0
It definitely appears to relate to "too much" editing.
It has happened to me when I have altered just one word, to correct a spelling error.0
My first experience with the "edit" button was a comment disappearing into permanent limbo. (It has never reappeared.) Editing anything with an image also tends to have bad results. I therefore don't use the edit button much at all. (If the typo is egregious enough, I might risk it once, but I copy-and-paste the revised comment into a text editor before saving it, in case the edit eats it.)
The forum is clearly set up for new responses rather than edited comments: it's a conversation rather than a question with attempts at answers. (Or rather, it's a neither-fish-nor-fowl combination of the two approaches, but with more features of the one than the other. Really the only question-and-answer behavior is how it yanks things out of order when an answer is marked as accepted.)1
@Julia Szent-Györgyi I agree that is the way the forum is setup - but I still may want to edit my part in the conversation for clarity/completeness/correction. I'm thinking maybe I might just start any response with a Disclaimer: 😜0
Yes, I am seeing problems now too.0
I am also seeing this, new today:0
For those readers seeing my Spam and Abuse counts, know that you can see exactly what got flagged and judge for yourself if it is spam or abuse.0
Hello? Can anyone see my comments?
[Edit to add: Apparently, this past week my comments were invisible.]0