FamilySearch Center Support for Coordinators and Staff

Getting access to the portal and premium sites on laptop when in the center

Closed 221 views 17 comments 0 points Most recent by C.B.6565 March 14
Puzzilla Premium Does Not Seem to Work Through Portal

Closed 161 views 10 comments 0 points Most recent by C.B.6565 March 14
Bandwidth Exceeded Message

Closed 171 views 5 comments 0 points Most recent by C.B.6565 March 14
Can't download record images (sometimes "bandwidth exceeded")

Closed 451 views 22 comments 0 points Most recent by ArthurN March 14
Helper Planner Down?

131 views 1 comment 0 points Most recent by RobertLeighPritchett March 1
CrowdStrike Falcon Malware Scan

121 views 3 comments 0 points Most recent by Pamela Nunokawa February 22
Restoring FS Center homepage

131 views 5 comments 0 points Most recent by Chris Marsh February 20
Cannot reach FamilySearch Center Support by phone

Closed 101 views 4 comments 0 points Most recent by Maile L February 16
Where can we get the latest version of Tech Tools?

Closed 141 views 3 comments 0 points Most recent by jbuckaroo February 11
Center Tools Frustration

151 views 2 comments 0 points Most recent by Chris Marsh February 7

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