FamilySearch Center Support for Coordinators and Staff
Need help with FamilySearch's equipment, software, policies, or operations during business hours? Contact our support team.
Our support team can assist you live from 8 a.m. to 8 p.m. Mountain Time, Monday through Saturday. On Sundays, you can reach us from 1 p.m. to 8 p.m. To contact our support team, dial 1-866-406-1830 and select option 5 for "FamilySearch Center Support."
You can easily find answers to your queries by visiting the links below, which we suggest bookmarking for future reference.
- FamilySearch Help and Learning Center
- FamilySearch Center Learning Resources
- Resources for a new stake FamilySearch center coordinator
- FamilySearch Center Monthly Report
- What is available in the FamilySearch Center Portal
- FamilySearch Blog (What's new or changed in FamilySearch)
FamilySearch Centers in North America are supported by monthly online meetings called "Tech Talk" and "Center Chatter." These meetings provide valuable information and support and begin at 7:00 pm in the Eastern, Pacific, and Hawaiian time zones.
- The "Tech Talk" meeting is on the 1st Wednesday of each month.
- The "Center Chatter" meeting is on the 3rd Wednesday of each month.
Guests can quickly join meetings by clicking the links on the appropriate day and time.
Please take some time to review the video on Local Church Leader Instruction from RootsTech 2024 Temple and Family History Leadership Instruction.
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Announcements
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Family Name AssistHere's how it works. I just got this earlier this evening on a new member, as assigned by our bisho…
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Regarding sign changes for local FamilySearch CentersThere is no mandate or plan from the Church or FamilySearch to do anything other than replace the o…