Calendar campaign notification frequency
I have subscribed to the calendar campaign
https://www.familysearch.org/campaign/calendar
For a while, it worked, and I received all the events notifications, but sometimes I noticed missing notifications.
As workaround in the past year I have unsubscribed and subscribed again to the calendar campaign.
Today searching in this community i found this
I read that there is a "Notification frequency settings" option, but unfortunately, I cannot access it because I don't have any ancestor events in the Discoveries tab (I might have deleted all old notifications last month).
Using the network inspector, I analyzed a record hint notification in the Discoveries, and the POST request URL is:
https://www.familysearch.org/service/messaging/preferences/preferences/notifications/frequency?frequency=QUARTERLY&type=campaign_record-hints&channel=mailbox&sendNotification=false&tzOffset=2
I imagine there is a similar API for the calendar campaign with "frequency=DAILY", but I don't know the "type" field and other parameters.
Is there a way to change this setting, or i have to wait for next ancestor event notification and then change the frequency in that page?
I suggest improving the notification area under the profile settings page where to put all the available settings that are currently hidden.
Answers
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Today I received a notification, so I was able to check the
Notification FrequencysettingSurprisingly, it is already set to
Send Each Ancestor Event.
To test, I changed it toMonthlyand then back toSend Each Ancestor Event.
The POST request URL is:
https://www.familysearch.org/service/messaging/preferences/preferences/notifications/frequency?frequency=DAILY&type=calendar&channel=mailbox&sendNotification=false&tzOffset=2
I will let you know if the next notifications arrive.
I have also noticed that some missed notifications issue on my parents' accounts.Furthermore, I have observed that notifications do not arrive for ancestors more than 5 generations back: on June 25th, my father's account received a notification about his 3rd great-grandfather (who is my 4th great-grandfather), but no notification arrived on my account.
If any developer could investigate this issue, I would be very grateful.
Thank you0 -
@AlbertoRiella Thank you for bringing this to our attention. We have sent this issue to be researched. We'll let you know what we find out. Thanks for your patience.
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This is very helpful information. To help the engineers narrow their search, could you also provide a couple of specific examples of notifications you did not receive that you expected to receive?
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I remember in particular my ancestor Stupino Giovanni Paolo (GNBB-TNW).
As I wrote in the previous message, I did not receive any notification regarding his birth on 2024-06-26on June 25th, my father's account received a notification about his 3rd great-grandfather (who is my 4th great-grandfather), but no notification arrived on my account.
Thank you for your attention,
I hope you can solve the problem soon.0 -
Another example: yesterday 2024-08-27, my mother's account received a notification about his 3rd great-grandfather (my 4th great-grandfather) Sacco Michele (GC6G-T84), but I didn't receive any notification.
It would be nice to be able to receive notifications regarding events of all ancestors, even those further back than 5 generations.
Thank you
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