Is anyone else experiencing diminished functionality with their older iMac?
Lots of the usual functions of Family Search have quit working on my 2011 iMac and it's quite upsetting as I do a LOT of work, I'd hate to think I have to spend several thousand dollars on a newer iMac just to continue the level of work I've been doing for the last 6 years or so. Now I have to do tandem searches using my Galaxy smart phone and the limited functionality.
Answers
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2011 to 2022 thats 11 years - - more than a life time in computer years . . . .
Most computers go out of warranty after a few years and are often replaced at the 4 or 5 year mark.
Now it is probably true that MAC's may last longer on average than PC's . . .
but in many cases the problem is not with FamilySearch . . . it is simply that the Operating System and Browsers are so old - they just aren't keeping up and compatible with the newer software and newer ways of doing things. There also may be serious security flaws with trying to keep an old computer running.
see: https://www.makeuseof.com/tag/4-signs-time-replace-mac/
for anyone I advise who is thinking of buying a computer and wants to understand the cost
I tell them they cant just focus on the "up front cost" - rather that they should just assume from day one they will need to replace the computer after 5 years or so (if not sooner) and that their will be maintenance and support costs.
such costs (of upgrading/buying new software and hardware) should be factored in at the beginning and fully realized.
buying a new computer every 4-6 years is simply part of the equation that the majority of computer users have to work with (MACS maybe a bit longer) . You have got yours to last 11 years!!!!
the engineering and science behind building computers and then building faster and more powerful computers is a never ending thing that results in the innards of new computers changing every few years. computers today are based on designs and software that is continually evolving over the years.
I totally get the point that you dont want to spend a lot of money on a new computer . . . But truth is ultimately you may have no choice. . and to a large degree it probably may not be because of any action or inaction of FamilySearch. but simply the fact the the old computer is no longer operating according to current technology standards.
But again - to anyone I advise about buying a computer - -KNOW from day 1 - it is so much more than just the upfront cost you have to consider. It is the cost of upgrading, maintaining and fixing and ultimately buying new over various years
and if you dont keep a computer up to date . . . you often pay through the nose in the end . . . one way or the other you pay . . .
It is the double edged sword of computer technology that all of us struggle with
and when a person is on a limited income - it becomes more painfully the case.
I wonder if anyone else out there is still using a 2011 Mac ?
By the way I hope you have your computer full backed up . . . a computer that old could lose its hard drive ta any time.
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What browser and version are you using? That is usually the determining factor.
This article covers the topic: https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible
and states that for a Mac:
- Apple Safari—the current version and one previous
- Google Chrome—the current version and one previous
- Mozilla Firefox—the current version and one previous
should all work fine. I usually have both Safari 15.0 and Firefox 97.0.1 open and don't have trouble with either.
Checking around a bit, it looks like that for a mid-2011 iMac, the last operating system that would work on it was 10.13.6. It appears that for that operating system the last version of Safari that would install was Safari 13.1.2. If that is what you are on, then, yes, it is no longer supported and more and more is going to break not only on FamilySearch but throughout the internet. Also, the last security update for macOS 10.13.6 was in November 2020 which means there could be significant security issues with your system that will never be fixed.
Unfortunately that is just the nature of computer systems. New hardware is developed. An updated operating system incorporates features that the new hardware make possible. This in turn allows development of powerful new capabilities in programing that are not backwards compatible because they require the new hardware features.
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Dennis and Gordon, first thank you for taking the time to answer. I understand both of your answers as laypeople, and although I appreciate the insights, it wasn't really what I was asking, I really wanted to know if Family Search had updated the site recently as to make my already outdated iMac a glorified paperweight. Once upon a time I was a world class hacker so I truly knew my way around software, programming, and hardware. However my interests in it wained and I left that all up to the younger generations, so to speak. Well thanks to both of your answers, I was able to force-update a new version of Sierra OS and Safari and it worked, all of the functionality is back to Family Search and my mid 2010 iMac will live at least another 2 years, I'm sure all of my uncles and cousins in the James Gang would approve... lol
Cheers - Mar
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thats the thing
all so often it is not so much that FamilySearch took some action and explicitly updated the site and broke something all of a suddent for you
rather all so often it is merely that your operating systems and browsers are so out of date that they just dont work well with current technological standards
thats why it is so important to always have up to date browsers and OS as well as up to date antivirus
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Hi all,
I use a late 2012 iMac running Mojave, which allows running 32 and 64 bit programs. The next jump up in OS is Catalina, which allows only 64 bit programs, super encrypted and malware protected. Unfortunately for me it means a new computer, but probably a wise choice. One should keep up to the new technologies.
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I have a 2012 macbook pro, running OS X El Capitan and Firefox browser that I haven't updated in years. Family Search has worked fine. There are some bugs, especially with the merge function, in their latest update, but it appears to be on their side. The requests go through, then their system goes bonkers, and returns error messages.
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All
Re:
FYI
Related (PREVIOUS) 'Post' (and, 'Comments') ...
FamilySearch Help
'Category' = General Questions
HOME > FAMILYSEARCH HELP > GENERAL QUESTIONS
Many functions, such as Merge, no longer work
https://community.familysearch.org/en/discussion/118798/many-functions-such-as-merge-no-longer-work
Brett
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Cheryl when I force updated to Sierra and Safari 12.6 Family Search returned to all functions but Netflix quit working, so I was able to download and install the newest version of Firefox, Netflix is back, and the iMac is working well, if you can, I would highly recommend updating Firefox now before you have yo resort to more extreme measures
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Cheryl
Just in passing ...
Although, I do not use "Apple" devices ...
I would humbly suggest, that in the least ...
You NEED to have both, the "Operating System"; and, the "Browser", UPDATED ...
That is a 'Given' ...
The Problem/Issue is NOT with 'FamilySearch' ...
The Problem/Issue IS to do with your OUTDATED, "Operating System"; and, "Browser" ...
Just TRY updating BOTH, the "Operating System"; and, the "Browser", to 'see' if that makes ANY difference.
Just my thoughts.
Brett
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