Tech problems on Feb 11?

@Nancy Thornton_3 You're not alone. Noticed same thing. Can't add, amend, attach, link. Only look. At first I thought it was just me 'cause I'm working remotely through a tethered phone, but thanks to you I now know It's more widespread. Looks like somebody left the lock on. Oh well, I suppose there's something else I could be doing. Maybe cat wrestling.

I hope this isn't a Friday problem so we have to wait until Monday before somebody can fix it. Otherwise I'll have to find something else to do for a whole weekend.

It's working now

Are these troubles also extending to the Search Records area? I sure hope what I'm (not) seeing isn't someone's idea of a 'new' or 'better' user experience. The way the hit list is being presented today is useless - only the name of the record shows up, no details.

So there IS a NEW "Search Record" look for the Results??I now have to open each and every record to see the other associated names. Seeing the other names at a glance is the only way you can tell when you're looking at a correct record. This new design is a HUGE waste of time. If there's not a way around it, this will be enough to make me abandon FamilySearch where I've been filling out an enormous Source-proven tree and have already invested months of time. Extremely disapointing!

I also ran into a few problems during the day Saving but was lucky enough to be doing other things during the majority of it, apparently.

I have had on-going connection problems for weeks, perhaps even months. Every log-in has to be done twice (not an exaggeration). The first time gives an oops. I am getting tired of oops as it comes up on almost every search as well. Repeating usually works but that's not a solution. Site link ALWAYS fails when clicking a suggestion, resource or any other item in email received from familysearch.org

Trying to clear cookies as suggested leads to 502 error.

And in order to make the site completely user unfriendly, there is no "Tech Support" button that I can find.

"Contact Us" leads to the chat / discussion groups, not to Tech Help.

These technical issues added to the poorly designed new search screens have changed familysearch to family search frustration, but I can't seem to find a way to let the 'powers that be' know. If I click a thumbs down icon, there's no way to give specific feed back.

So having vented my frustration, is there any one out there with suggestions for how to overcome these problems?

Feb. 17, 2022 -I'm not able to view notifications, etc, for weeks now. I'm a regular user, non-Church member. I'm using macOS High Sierra 10.13.6 and Safari 13.1.2 (13609.3.5.1.5), also having same issue with Mozilla Firefox 91.6.0 ESR (64-bit). Any ideas?

I enjoy the site overall and like the steady improvements and innovation. I appreciate all the efforts everyone puts in to improve the web site, as well as to help others study their family history.

regards,

Daniel V.

@Daniel-V - From what you've said, I believe the issues you're having are due to your current operating system. Here is an article for you - Which internet browsers are compatible?

I hope this information helps.

@Daniel-V - The only thing I've seen, besides a great deal of speculation, is this from the above article:

@Daniel-V and @PiperTWilson Just to add a lower line to the minumum on MacOS at least.

The system works on El Capitan 10.11.6 (15G22010), with Chrome 85.0.4183.83 (Official Build) (64-bit)

Anyone having problems with certain genealogy sites with El Capitan will need to include to workaround for the outdated DST Root CA X3 certificate which involves getting the ISRG Root X1 if you haven't already, and then using the keychain to use this certificate instead of the outdated one.