Recovery of Ancestry LDS Accounts

Áine Ní Donnghaile · January 18

For the most part, Ancestry phone support is now outsourced, and the people who answer the phone don't use or know the website or anything beyond what is on the script in front of them.

While it shouldn't be this way, I've found that tagging Ancestry on Twitter or posting on their Facebook page can produce better results.

Amy Archibald · January 19

https://www.familysearch.org/en/help/helpcenter/article/what-is-the-best-way-to-contact-ancestry-for-help-with-my-familysearch-account

DRPGrigg · January 19

We have contacted @SLambert with information to help with guests and FamilySearch/connection questions.

Recovery of Ancestry LDS Accounts

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