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What happened to contact us?

Glen P Baker
Glen P Baker ✭
June 16, 2021 edited July 28, 2021 in General Questions

I used it to email family search and more importantly it had the Temple and family history consoles in the ward. It also was an easy way to get to FamilySearch centers. please put the page back.


Glen Baker

Tagged:
  • Contact Us
1

Comments

  • genbug08
    genbug08 ✭✭✭
    July 25, 2021

    The contact us is still there, to left of your name, in FamilySearch, click the circle with question mark and scroll down to contact us.

    The email part of contact is gone but chat and phone calls are still able to be used.

    You can always come into the community and ask your questions and a Missionary can answer for you

    2
  • CarolynLawrence1
    CarolynLawrence1 ✭✭
    July 30, 2021 edited July 30, 2021

    Hi Glen, here is a link that allows you to look up the nearest Family History Center it is a free service to the public. You will be able to inquire what day and time a Family History Center near you is open to assist you.

    Where do I find a family history center?

    3
  • Amy Archibald
    Amy Archibald mod
    July 30, 2021

    You can access this information now by click on "Help Center" and then scroll down to "In-person Help". This will give you the information about local consultants and centers. Here is the direct link: https://www.familysearch.org/help/helper/planner/workwith

    1
  • cheri1.519508656772905E12
    cheri1.519508656772905E12 ✭
    September 16, 2021

    Before, going to the Contact Us page had a big bold phone number. And it had the contact information for my local consultants. Now it is a long list of numbers that I don't need for all of the world. I liked finding my consultants and especially so easy to find phone number to call FamilySearch

    0
  • MNuttall
    MNuttall ✭✭✭
    September 16, 2021 edited September 16, 2021

    Hello, @cheri1.519508656772905E12 and @Glen P Baker

    Yes, things have changed on the Contact Us page.

    Here is the knowledge article that explains how to find your local consultants' information:https://www.familysearch.org/help/helpcenter/article/how-do-i-find-a-temple-and-family-history-consultant

    Best wishes!

    0
  • Amy Archibald
    Amy Archibald mod
    September 17, 2021

    @cheri1.519508656772905E12

    You can access this information now by click on "Help Center" and then scroll down to "In-person Help". This will give you the information about local consultants and centers.

    0
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