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Contact Us

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  • Eric.Scott
    Time Zone on Contact Us Page
    In North America (generally) we entered Mountain Daylight Time on 12 March 2023 and our appointment…
    Question Eric.Scott 241 views 4 comments 1 point Most recent by Eric.Scott May 19General Questions
  • Eric.Scott
    1
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    Correct the NA Contact Us Page
    In North America (generally) we entered Mountain Daylight Time on 12 March 2023 and our appointment…
    Active Eric.Scott 41 views 0 comments 1 point Started by Eric.Scott April 14 Suggest an Idea
  • Eric.Scott
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    Standardize "Find a FamilySearch Center"
    I did see other discussions about the link on the "Contact Us" page for North America, an…
    Active Eric.Scott 173 views 0 comments 1 point Started by Eric.Scott March 4 Suggest an Idea
  • W Andrews
    3
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    Make "Contact Us" and "Free Research Consultant" more visible.
    On the main page header where we find, "FamilySearch, Family Tree, Search, Memories", etc…
    Active W Andrews 311 views 3 comments 3 points Most recent by W Andrews December 12, 2022Suggest an Idea
  • lj s
    1
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    Sort Contact Us by User Location
    It would be very convenient to have the contact us list sorted by user location, i.e. I am in the U…
    new lj s 211 views 4 comments 1 point Most recent by MaureenE123 September 29, 2022Suggest an Idea
  • Orr Rozi
    2
    Contact Us page is not straightforward to use
    When clicking on Contact Us a page opens with maps representing the areas of operation. The maps ar…
    complete Closed Orr Rozi 332 views 3 comments 2 points Most recent by MaureenE123 September 23, 2022Suggest an Idea
  • Patty K R O
    2
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    Schedule an appointment page
    On the schedule an appointment page, the color contrast is very poor. I have fine vision, but my h…
    In Review Patty K R O 311 views 0 comments 2 points Started by Patty K R O September 1, 2022 Suggest an Idea
  • Brett .
    2
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    WHAT's the point of having "Contact Us"; when, 'FamilySearch' "Support", refer Users, to this Forum?
    FamilySearch Subject: WHAT is the point, of having, "Contact Us"; when, 'FamilySearch' …
    new Closed Brett . 321 views 7 comments 2 points Most recent by Norm Jones April 10, 2022Suggest an Idea
  • ReginaWahlstrom
    Family Search Helpline
    I've been trying to call the family search helpline number the last few hours and it always rings b…
    Answered ReginaWahlstrom 271 views 3 comments 0 points Most recent by nanaca October 5, 2021Family Tree
  • Glen P Baker
    What happened to contact us?
    I used it to email family search and more importantly it had the Temple and family history consoles…
    Glen P Baker 311 views 6 comments 1 point Most recent by Amy Archibald September 17, 2021General Questions
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