Family Search Helpline
I've been trying to call the family search helpline number the last few hours and it always rings busy.
Is there another number I should be using than 1-866-406-1830?
Thank you,
Regina Wahlstrom, Akureyri Iceland MLS senior missionary
Answers
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Called the patron and reviewed what needs to be done. Sent a private message.
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Your question will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need more information.
We have also removed your cell phone information since this is a public site and to protect your privacy.
Since you are in Iceland that is probably why the phone number is indicating busy.
We suggest that you look at this link in the Europe area and see if there is another contact person.
It appears that @allanc is reaching out to you in a private message and so he should be able to help you. You can also post your specific question in the community under the respective topic area and we can respond.
We are here to help you in any way we can and want your experience with FamilySearch to be a positive one. Best wishes and success in continuing your family history research.
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1-866-406-1830 is the help line for North America. European Help is language based. Not all countries have contact information. Click on the help icon (?) and then on contact us. They list the language helps for Europe. click on the language you wish and then ask your question in the community.
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