FAULT / FLAW ... What is WRONG, with BOTH that of, MESSAGES; and, NOTIFICATIONS!!!???

Brett . · June 10, 2021

FamilySearch

FAULT / FLAW

Subject: FAULT / FLAW ... What is WRONG, with BOTH that of, MESSAGES; and, NOTIFICATIONS!!!???

... They are NOT working ... even worse ... they are "All" GONE ...

[ Submitted in the "Topics" of, "Family Tree"; and, "General User Interface"; and, "Other" ... ]

BACKGROUND

I noticed that I had a NEW "Notification" (ie. In 'FamilySearch', not the "Community.FamilySearch" Forum ) ...

ACTION

So ...

That said ...

When I tried to check that "Notification", all I got was this ...

NOTHING ...

Notifications and Messages _ All GONE _ 0 _ Thursday 10 June 2021 _ 0.jpg

Then, this ERROR Message ...

[ I have NEVER "Muted" ANY of my NOTIFICATION "Categories" ... ]

Notifications and Messages _ All GONE _ 1 _ Thursday 10 June 2021 _ 0.jpg

Then, this further ERROR Message ...

[ I have BOTH, "Read"; and, "Unread", NOTIFICATIONS ... ]

Notifications and Messages _ All GONE _ 2 _ Thursday 10 June 2021 _ 0.jpg

ALL "My" NOTICICATIONS are GONE ...

Furthermore ...

Then, I decided to check "My" MESSAGES ...

Same, same ...

And, ALL "My" MESSAGES are GONE ...

I am NOT a 'happy chappie' ... especially, if ALL "My", both, NOTIFICATIONS; and, MESSAGES, are GONE ...

It is NOW (currently) Thursday AFTERNOON ( 10 June 2021 ), my 'Local' TIME ...

And, it is NOT, Sunday 'Night'/Monday 'Morning', "Mountain Time"; and, there is NO notification/indication that there is a "System-Wide" Release/Update in progress.

[ Perhaps, a Programmer's/Engineer's "In-Line" Release/Update in progress ... ]

So ...

That said ...

What is going on!!!???

And, I checked with ANOTHER User/Patron ... Same, same ...

REQUEST

Please investigate; and, advise, ASAP.

.

'Thank You' in advance.

Submitted for your IMMEDIATE, information; attention; and, consideration.

Kind Regards,

MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK.

Yours faithfully,

Brett

Brett . · June 11, 2021

All

FYI

Please refer, to "Duplicate" of this post, in the "Topic" of "Family Tree"; where, a response from an "Official 'FamilySearch' Representative" appears.