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person signing in changed places

LegacyUser
LegacyUser ✭✭✭✭
April 27, 2020 edited September 28, 2020 in Suggest an Idea
Miriam Ruth Ames said: I just saw the change in the way I show up when I sign in to the pedigree and I don.t like it. Could you please put it back?I prefer to show up under my husbands name.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    April 20, 2020
    Brett said: Miriam

    FYI

    This problem/issue was raised x10 Days ago ...

    Consistent family tree position
    https://getsatisfaction.com/familysea...

    Where an "Official 'FamilySearch' Representative" ('Joe') indicated that ...
    "... you have found a bug that the team is working on ..."
    https://getsatisfaction.com/familysea...

    I hope this helps.

    Brett

    .
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  • LegacyUser
    LegacyUser ✭✭✭✭
    April 20, 2020
    Tom Huber said: Each person signing into FamilySearch should use their own credentials, not that of someone else.

    If you do not want to show up as yourself, you can certainly change your display name in FamilySearch, under Settings (the drop down menu for your name) and Account. Modify the username and save it.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    April 20, 2020
    Brett said: Tom

    Miriam is NOT using her Husbands 'credentials' to sign into "Family Tree" of "FamilySearch"!

    Miriam is ONLY indicating the current problem/issue for FEMALES; whereby, they CURRENTLY appear on the TOP half of the 'Pedigree' page/screen, instead of the BOTTOM half of the 'Pedigree' page/screen, the latter having been the NORM for many a time.

    Miriam is describing the problem/issue that was raised in this Forum some x10 Days ago.

    As indicated ...

    Hopefully, that problem/issue will be rectified sooner, rather than later.

    Brett

    .
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  • LegacyUser
    LegacyUser ✭✭✭✭
    April 20, 2020
    Tom Huber said: Ah, I missed that where she said she prefers being under her husband's name (on the pedigree and family section of a profile.

    Hopefully, this will be resolved soon. Right now it is a definite bug.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    April 20, 2020
    Brett said: Tom

    'Yes', I too missed the implication initially in that previous post of x10 Days ago, until 'Joe' responded; and, we "Check" when my Wife "Signed In" ... very disconcerting.

    Brett

    .
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  • LegacyUser
    LegacyUser ✭✭✭✭
    April 23, 2020
    joe martel said: This should work correctly now.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    April 23, 2020
    Tom Huber said: Verified. This appears to work correctly now.

    My thanks to the team(s) responsible for getting this fixed.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    April 27, 2020
    Miriam Ruth Ames said: thank you
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