Login for familysearch.org is an LDS account

LegacyUser

Thomas Truman Jeffery said: It is not obvious that familysearch.org uses LDS account to login. I just attempted to create an account on familysearch.org only to find out I already had one. Please change the login form on familysearch.org to make this more obvious.

LegacyUser

S. said: I am differ because they try to make it simple for every one, Good luck with that, if you want this to be any idea you will have to tell them how to fix it, the way they set up will stop people from have 2 accounts, Yes I understand that you might want A different or Multi accounts, they they have set it up so people can't, it saves them time and many other Things.

LegacyUser

Velva Jean Bonebrake said: I don't like change just want to go to my account and can't get it at my age I don't like changes to complicated

LegacyUser

Tom Huber said: This is a five year old discussion thread.

The login credentials for FamilySearch are still the same as the lds.org account credentials. I doubt that will ever change since there are some significant connections made for members of the Church.

LegacyUser

gasmodels said: my guess user is complaining about the change where a log-in is now required. but I agree this is wrong thread

LegacyUser

Tom Huber said: Could be the case. Non-members, by the way, are not creating an LDS.org account. If they join the church after become a member, then they have to edit their FamilySearch account to include their LDS membership number.

LegacyUser

Marilyn Sue Philipak said: I am sure glad others are not really enamored with researching right now..as you all know, when you get a certain age, if you are not 'tecky"' then you are lost. I think at 82 I have done some remarkable findings over the last 45 years. However, the tide has turned..the young ones do not know yet, but we older ones are pretty savy when it comes to researching..we know it isn't easy to keep all the materials organized. How can you keep fromknoiwing we know what to do to find something..

(1 about 10m years ago, I was able to find a record that was not simple but I kept at it until I got it..now I cannot dothat..for I have to 2)/pay for the right 2/meet certain criteria (student, office worker, professional researcher,seems one cannot be capable after a certain age,fill out a form) none of which applies to me.. I HAVE WHAT THE RECORD COMPRISES..ALL I NEED IS ACCESS TO THE FILES.I have the dates, the year, the document name, the man's name, the year of his service in the militia,and the year of his deposition and confirmation of it's legality.I evern have th court date..however, I simply cannot get to the files.
I thought I could always go back to Family Search and get wonderful help and a service..not this morning.!! It was a nightmare I cannot seem to get across, I have everything needed to locate this material.. but still cannot get anyone to try it without having to go through all the loops. Or better yet..LET ME DO IT.

LegacyUser

Marilyn Sue Philipak said: No, you mis understood, all I am complaining about is the whole program runs on complicated trappings..just let us have access to some of the files and we can do our own research.

LegacyUser

shirley dahlquist said: I AGREE. IT'S A PAIN TO HAVE TO RE REGISTER EVERY SO OFTEN.

LegacyUser

Tom Huber said: Welcome to the community support forum for FamilySearch. FamilySearch personnel read every discussion thread and may or may not respond as their time permits. We all share an active interest in using the resources of this site and as users, We have various levels of knowledge and experience and do our best to help each other with concerns, issues, and/or questions.

What do you mean, re-register? If you are talking about having to apply your credentials, that is a security measure that was necessitated by people with nefarious view of the Church and its sites.

You only register once. But, you do have to sign in with your credentials, just like many secure sites. You can use your browser's ability to remember the credentials and use them when signing into FamilySearch.

LegacyUser

Tom Huber said: Several things suggest that you do not understand the nature of FamilySearch.

First and foremost, FamilySearch.org is a completely free site. There are no charges to use it.

If you are being asked to pay for access, then you have likely been led to a site that is not FamilySearch.org, but may have links tied to FamilySearch. Those for-profit sites are not FamilySearch.org.

If you run across a site that says it is FamilySearch and wants money to use it, then look at the URL:



If the circled part does not show up in your browser's address bar, then you are not on FamilySearch.org.

LegacyUser

Pamela Arleen Delaney said: I was on in December so I am new to this.
I had fun learning history

LegacyUser

Velva Jean Bonebrake said: I pay my tithes at that site but some times can't access it

LegacyUser

Barry Giovanni Accordino said: It is very confusing at times to sign in. The site changes so often, when I get it learned it changes.

LegacyUser

S. said: this issue can be caused by a non church member account. their could also be other issues.

LegacyUser

robert bruce millar said: I have just some one put people into my tree that should not be there.It is one big mess and I have tried to delete them but not with much success.I think the only way to continue is to delete my whole tree and start over again.I can not have an other account so I am now doing nothing on the tree till I can delete it.

LegacyUser

A van Helsdingen said: There is no "my" tree on the FamilySearch FamilyTree. It is a common tree for all humanity. Deleting people from the tree is generally impossible unless you can prove that the person never existed. So if you want to keep using FSFT, you will have to fix up each person one by one, unfortunately.

LegacyUser

robert bruce millar said: i will just continue on ancestry and my heritage.can i have the tree deleted as i would like to put in people that i known are right.can i start again with the same password

LegacyUser

A van Helsdingen said: If the "mess" appears to be an act of vandalism by another user, you can contact FamilySearch, and if they agree it's vandalism they can help sort it out.

If you post the URL of at least one person involved in the "mess", others on the forum could be able to help you better to resolve the situation.

Also, if you use MyHeritage and are a Latter Day Saint, you can work on your MyHeritage tree and sync this to the FSFT. But you'll need to clean up the "mess" before this will work properly.

LegacyUser

Kathleen Haas said: This is confusing! Why did you have to complicate logging in to look at records. perhaps you need to give instructions on how to log in to your system.

LegacyUser

David Newton said: Logging in as a process hasn't changed recently at all. Therefore there is no extra "complication" there at all. So I don't know what on earth you're talking about, but it isn't logging in itself.

LegacyUser

Brett said: David

Perhaps 'Kathleen' was alluding to the fact that nowadays you need to be "Registered" to even just "Search" the Records.

Remember, a while back you did not need to be "Registered" just to "Search" the Records; but, nowadays, you do.

Just a thought.

Brett

LegacyUser

David Newton said: Yes but that's not the logging in process. That's a change in the scope of what you need to log in to see which is a very different thing.

LegacyUser

joe martel said: Kathleen, you are correct. In the past you didn't need an account to Search records. Now you do. So it has become more complicated.
But you don't need an account to see and search Memories and FamilyTree Persons, via a search engine like google.

LegacyUser

Jean May Fields said: thing have become harder to understand I am not happy

LegacyUser

David Newton said: No major changes have been made to the FSFT systems at all in recent weeks. The last change of any consequence was the introduction of the date field for source citations and the sorting by custom order or sorting chronologically. That had its teething troubles with defaults states flipping in an uncontrolled manner, but that did not make things harder to understand.

As for internal LDS systems, I don't know if there have been any recent major changes there since I don't have access to them. The only recent major change that I am aware of is Ordinances Ready coming out, and that was again not particularly recent.

Your complaint is so vague as to be useless. What specifically is harder to understand? Why is that specific thing harder to understand? What changes can be made to make it less hard to understand? Unless you can articulate answers to those questions then nothing can be done about your complaint.

LegacyUser

Patricia Ann Christiansen said: FAMILY SEARCH IS THE HARDEST PROGRAM I HAVE EVER USED. Ancestry is the very easiest I have used. I have found so much on that sight, as it is set up very simple. I remember when computers first came out, it was so hard, but through the years became much easier. My personal opinion is FS must use people as old as I am (70) for their programming. Then they change things continually, but it never gets any better. My suggestion, pay someone to program for you, (like Ancestry). They can do in 1 or 2 clicks what it takes FS to do in about 10 or more and you still aren't sure you have done it right.

In my ward my calling is genealogy. Unfortunately when it comes to FS, I am not much help. People get so excited when I show them Ancestry, they love it. Then we try FS and no one likes it. In fact, people who know the gospel inside out still don't know how to get around in FS.

I myself am a convert and my genealogy line was wide open. Before computers I went to the LDS genealogy bldg and was able to fine a lot of ancestors and I LOVED it. Then many years ago I needed to give the church my ancestry sheet, I don't remember how many generations. Well, I could do the research but had to find someone to enter it for me because I just couldnt do it.

I am so embarrassed when I enter something in FS. I realize I did it wrong and have to make the correction, tell why and who I am. I end up having so many do overs to try and get it right and sometimes it still is wrong. However, I have found most people who use it have the same problem. We all need to be sure what we add is correct. I always read all the changes people make to make sure we are working on the same person. Look at mine, I still have a lot to change, but hate to go in and make a bigger mess of it than I already have.

I love the church and want people to be as excited about genealogy as I am. I thought through the years it would get better, but it doesnt. Please take a look at Ancestry and compare it to FS. Then hire who ever did Ancestrys and have them program FS like Ancestrys and people will love it and be excited to work on it.

I have never had anyone ever help me with Ancestry as it is just so simple to use. Unfortunately,most of the time I sit staring at the screen on FS and cant figure out at all what to do. It doesn't help that you change things so often, but they just don't get any better. Please, please, please fix it.

I AM SURE IF YOU DID FIX IT YOU WOULD NOT HAVE SO MANY ERRORS IN EVERYONES TREE. THIS IS SO IMPORTANT TO HAVE IT SIMPLE AND PEOPLE WILL LOVE IT.

LegacyUser

David Newton said: OK so you say that things here take more clicks to do than on Ancestry. I can certainly think of some things that are superior on Ancestry, such as source tagging to facts, and indeed that navigating between individuals in the system does indeed take fewer clicks on Ancestry than here as it only takes one with Ancestry v two here since in FSFT they insist on having a pop-up summary card appear on the first click for some reason.

However as with others in this thread you are very vague in your complaints. What takes 10 clicks in FSFT v 1 or 2 clicks in Ancestry? You also complain that you are so embarrassed when you enter something in FSFT. Why are you so embarrassed? Is it that the site has a changelog? If so then the changelog visibility is necessary for a multi-user site such as FSFT and will not change. I also find it extremely difficult to imagine that you can be happily using Ancestry and yet merely spending most of the time sitting at the screen on the FSFT site trying to figure out how to use it. At least to my mind the two sites are not that far apart in many aspects, certainly not in the basics of usage. I would also point out that Ancestry has numerous problems such as inconsistent search results at different levels of the search hierarchy drill-down process, URLs that end up so long due to parameters that the system cannot cope with them and falls over and simply the fact that performance can sometimes be so bad that the site fails to complete a search or tree action at all.

So again please be much, much more specific about what the problems you are having are.

LegacyUser

Brett said: Patricia

It is extremely sad to hear that you consider "FamilySearch" (and, by extention, I gather "Family Tree") the hardest (Genealogical/Family History) programme that you have ever used; and, even more so as you are a "Ward, Temple and Family History Consultant" - and, that is despite your age.

I totally understand your angst; as, there are Older, "Staff Members" at the "Family History Centre" of my Stake; and, "Ward/Branch, Temple and Family History Consultants" within the "Ward/Branches" of my Stake, that find the Computer programme of "Family Tree" difficult; especially, with all the "Changes"; whereas, in regard to "Technology", some "Change" is often required/necessary; but, certainly not change just for the sake of "Change".

I about 10 years behind you; and, spend a lot of my time Teaching and Helping the Older, "Staff Members" at the "Family History Centre" of my Stake; and, "Ward/Branch, Temple and Family History Consultants" within the "Ward/Branches" of my Stake learn about and cope with "Family Tree" and the ongoing "Changes". It takes time an patience; and, it is about the only thing I have patience for. Quite a number appreciate the time I take; and, the way I explain and teach - it is not easy. Can I suggest that you try to find some in your Ward/Stake that has the patience to Teach and Help the "Older" generations like yourself - I can attest that it is possible to do so, even if you think that it may not. The Younger can help the Older with the "Technology"; whereas, the Older can help the Younger with the research - that is the way that it does work.

Personally, I do not like "Ancestry.com"; but, that is because I only use "Family Tree" / "FamilySearch".

I do use "Ancestry.com" and the like ("FindMyPast"; and, "MyHeritage", etc) for research; but, that is all.

I too am a convert; but, have had an interest in "Genealogy" since I was a Child, long before I joined the Church.

Please get help from someone in your Ward/Stake that has the patience to Teach and Help the "Older" generations like yourself with regard to "Technology", you may be able to help them in return with read to "Research".

Brett

LegacyUser

Louella Lapp said: there are soooo many different links to this site, yet I haven't been able to sign in for DAYS!!!!. It is very frustrating!! Is that emotional enough for you? I have never had any problem logging in and I have had an account for years. Now, suddenly it has become an impossibility. Judging from the amount of comments here, I am not the only one who has become frustrated.

LegacyUser

Tom Huber said: The Church of Jesus Christ of Latter-day Saints uses a single login system, but each site has its own login page.

For FamilySearch, set a bookmark to https://www.familysearch.org/ and leave it available.

I just checked and that works on Chrome with Windows 7.